General Manager

Papa John's Pizza; Hurricane (WV); Vor Ort; USD 52.000 - 70.000; Vollzeit

Benefits dieser Stelle

401K plan

Health insurance

Dental & vision coverage

Paid training

Earned wage access

Zusammenfassung

Papa John’s Pizza in Hurricane, WV seeks a General Manager to lead daily restaurant operations, drive sales, and ensure guest satisfaction. The GM will supervise a management team, uphold food safety, and maintain brand standards while delivering exceptional hospitality.

This hands-on leader will support all positions as needed, develop staff, and drive continuous improvement in service quality, efficiency, and profitability. A positive culture and teamwork are essential to success.

Qualifikationen

• 2+ years GM experience in casual dining.
• High School Diploma or GED required; degree preferred.
• Strong leadership and conflict-resolution skills.
• Excellent written and verbal communication abilities.
• Ability to withstand physical demands of a restaurant.
• ServeSafe certification preferred (training may be provided).

Aufgaben

• Direct restaurant operations to ensure a positive guest experience and profitability.
• Lead and develop a high-performing management team.
• Ensure food quality, safety, cleanliness, and sanitation standards.
• Drive sales, control costs, and meet profit objectives.
• Model company values and foster a culture aligned with brand standards.

Kenntnisse

Team leadership

Communication

Conflict resolution

Physical stamina

POS systems

Ausbildung

High School Diploma or GED

Associate or Bachelor's degree preferred

2+ years GM experience in casual dining

Jobbeschreibung

WE WANT YOUR VOICE AT OUR TABLE.

Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re committed to fostering an inclusive culture that embodies the expansive nature of our brand and empowers team members from diverse backgrounds and experiences to reach their full potential.

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest

satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates

a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.

Education and Experience

• A minimum of 2 years’ current General Manager experience in the Casual Restaurant industry is required.
• High School Diploma or GED required. An associate or a bachelor's degree is preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams

Benefits

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.

We are an Equal Opportunity Employer.

WE WANT YOUR VOICE AT OUR TABLE.
Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re all about creating an inclusive culture that reflects the expansive nature of our brand and encourages team members from all backgrounds and experiences to be the best they can be.