General Manager

Biscuit Belly; Houston (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Paid time off

Paid training

Job summary

Biscuit Belly in Houston, TX is seeking a General Manager to lead a high-energy breakfast/brunch concept. You’ll set the tone on the floor, coach a growing team, and ensure every guest leaves happier than they arrived.

This role emphasizes hands-on leadership, operational excellence, and a fun, authentic Southern hospitality culture. You’ll balance people development with P&L awareness while maintaining brand standards and delivering a warm, engaging guest experience.

Qualifications

• General Manager experience required (3 years)
• Experience leading a high-performing hospitality team recommended

Responsibilities

• People-First Leadership: Recruit, hire, train, and develop a high-performing team; build schedules balancing business needs and work-life balance; provide ongoing coaching and recognition.
• Operational Excellence: Oversee daily operations, ensure food quality and speed, maintain cleanliness and safety; manage inventory, ordering, and cost controls.
• Performance & Business Results: Track metrics, manage labor and controllables to hit targets, communicate results to leadership.
• Guest Experience Champion: Ensure guests feel welcomed, appreciated, and delighted; lead hospitality and service excellence on shift.

Skills

People leadership

Team development

Operational oversight

Education

Food Manager Certification

TABC Certification

Job description

Job description:

General Manager – Biscuit Belly

One Shift. No Evenings. Ever.

Lead a team. Build a culture. Serve up joy.

Biscuit Belly is a modern, fast‑growing breakfast/brunch concept built on bold flavors, genuine people, and a whole lot of fun. As the General Manager, you’re the heartbeat of the restaurant — the person who sets the tone, drives performance, and ensures every guest walks out happier than they walked in.

This role is perfect for a leader who thrives in a high‑energy environment, loves developing people, and believes hospitality should feel effortless and real.

How You Lead Through Our Core Values

Boldly Authentic

You show up as your real self — and you encourage your team to do the same.

You will:

• Communicate with honesty, clarity, and humility
• Coach with directness and care, helping people grow without sugarcoating
• Build trust by doing what you say you’ll do
• Ensure our food, service, and vibe stay true to the Biscuit Belly brand
• Create a workplace where individuality is celebrated, not hidden

Relentless Hospitality

You make people feel taken care of — guests, team members, vendors, everyone.

You will:

• Lead from the floor, staying present and engaged during peak hours
• Anticipate needs before they’re spoken
• Resolve issues with calmness, generosity, and urgency
• Remove barriers so your team can deliver great service
• Ensure every shift feels warm, welcoming, and effortless for guests

Chase Big. Keep It Fun.

You push for excellence without losing the joy that makes Biscuit Belly special.

You will:

• Set ambitious goals and rally your team to hit them
• Celebrate wins loudly and often
• Bring energy, momentum, and positivity to every shift
• Encourage creativity and new ideas that elevate the guest experience
• Maintain a fun, upbeat environment where people love to work

Your Core Responsibilities

People‑First Leadership

• Recruit, hire, train, and develop a high‑performing team
• Build schedules that support both business needs and work‑life balance
• Provide ongoing coaching, feedback, and recognition
• Foster a culture of accountability, teamwork, and communication

Operational Excellence

• Oversee daily operations with consistency and care
• Ensure food quality, presentation, and speed meet brand standards
• Maintain a clean, safe, and organized restaurant
• Manage inventory, ordering, and cost controls
• Ensure compliance with health, safety, and sanitation standards

Performance & Business Results

• Track key metrics and use data to guide decisions
• Manage labor, COGS, and controllables to hit financial targets
• Identify opportunities for improvement and implement solutions
• Communicate results clearly to leadership

Guest Experience Champion

• Ensure every guest feels welcomed, appreciated, and delighted
• Lead by example in hospitality, service, and table touches
• Handle guest concerns with  empathy and urgency 
• Maintain the upbeat, modern Southern atmosphere that defines Biscuit Belly

Job Type: Full‑time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience:

• General Manager (3 years (Required))

License/Certification:

• Food Manager Certification (Required
• TABC Certification (Required )

Shift availability:

• Day Shift (Required)

Work Location: In person

Biscuit Belly is a chef-driven, fast-casual breakfast spot inspired by the biscuit sandwiches our Founder, Chad Coulter, grew up eating at mom-and-pop restaurants in his home state of Georgia. We serve breakfast and brunch 7 days a week and our menu features a hearty selection of scratch‑made biscuit sandwiches and other southern breakfast fare - with a twist.
Every dish is made to order with fresh ingredients in our scratch kitchen. We offer house‑smoked meats as well as taste bud‑titillating vegetarian and gluten‑free options. We pride ourselves on creating an inclusive environment where southern hospitality reigns supreme and everyone is welcome.