General Manager

Common Bond Cafe; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid training

Job summary

Common Bond Cafe in Houston, TX seeks a General Manager to lead daily restaurant operations, ensure outstanding guest service, and drive financial results. You will supervise the management team and staff, enforce company standards, and maintain compliance with policies and safety guidelines.

The role requires flexibility with hours, hands-on leadership, and a focus on staff development and operational excellence in a busy, guest-facing environment.

Qualifications

• Fluent Spanish conversational ability.
• Willing to work a flexible schedule, including extended hours.
• Ability to stand/walk for long periods.
• Regular interaction with guests requiring tact and courtesy.
• Regular interaction with subordinates requiring direction and supervision.

Responsibilities

• Oversee day-to-day restaurant operations to meet quality, service and sanitation standards.
• Supervise management and hourly staff.
• Direct daily work and assign tasks to staff.
• Maintain restaurant equipment and grounds in good condition.
• Enter inventory into the restaurant’s computer system.
• Meet Company budgetary expectations, including cost control and staffing efficiency.
• Reconcile cash registers at open/close and deposit daily receipts.
• Complete all administrative functions and prepare required reports.
• Maintain records per policies and comply with laws.
• Ensure staff compliance with company policies and safety regulations.

Skills

Conversational Spanish

Flexible schedule

Job description

The General Manager has the overall responsibility for managing and leading the daily operations of a single restaurant to ensure the delivery of outstanding guest service. The General Manager leads the management team and other staff in overseeing the financial results, operations, staff development, customer service and compliance with all Company policies, procedures, standards, and specifications. The General Manager must be available to work long and/or irregular hours as needed to ensure the proper functioning of the restaurant.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Paid training

Requirements:

• Conversational Spanish
• Willingness to work a flexible schedule, including extended hours.
• Periods of standing and walking, as necessary.
• Frequent contact with guests, requiring tact and courtesy.
• Frequent contact with subordinates, requiring direction and supervision.

Responsibilities:

OPERATIONS

• Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
• Supervise management and hourly staff.
• Assign and direct daily work responsibilities for staff.
• Maintain restaurant equipment and grounds in good condition.
• Enter inventory into the restaurant’s computer system.
• Meet Company budgetary expectations, including cost control, efficient staffing, and expectations set for restaurant profit.
• Reconcile cash registers at open and close for each shift, and deposit daily restaurant receipts and proceeds at the bank.
• Complete all administrative functions and prepare all administrative reports as required by Company policies and procedures.
• Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
• Maintain staff compliance with Company policies, procedures, standards, and specifications.
• Maintain staff compliance with state and federal laws governing safety and food handling.

MANAGEMENT

• Recruit, interview, select and hire quality staff for all positions.
• Conduct orientation and train all Assistant Managers and other staff as needed.
• Perform performance reviews of all Assistant Managers and Shift Leaders on a regular basis and provide ongoing feedback, coaching, and counseling of Assistant Managers and staff.
• Responsible for all counseling, disciplinary action or termination of employment required for management and staff.
• Recommend promotion, advancement, or other status change of management and staff to Company management.
• Develop work schedules for management and staff and post the schedule in a timely manner.
• Approve overtime as necessary for staff.

LEADERSHIP

• Display exemplary and professional attitude and appearance at all times.
• Listen and communicate effectively with management and staff, guests, vendors, and the community.
• Conduct management and staff meetings as necessary.
• Follow Company direction and accomplish objectives set by Company.
• Review objectives with management as necessary.
• Delegate appropriate tasks and responsibilities as necessary.
• Resolve employee complaints or concerns as necessary.

El Bolillo Bakery started out as a small Mexican bakery in the Greater Heights area of Houston. Over time the bakery became popular due to its hundreds of everyday fresh pastries and great customer service. Soon, business out grew the small building the bakery started in and construction started for a bigger bakery across the street. Following the momentum of growing popularity, another location was opened in the South side of Houston off of S. Wayside. It has become part of the Houston East End Chamber of Commerce and has remained active within the Community surrounding it.