Shift Manager

Common Bond Cafe; Pasadena (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

El Bolillo Bakery in the Houston area is seeking a Shift Manager to help guests and ensure a happy, efficient dining experience. You will lead front-of-house tasks, assist in daily operations, and help maintain high standards of service, cleanliness, and food handling.

The role requires Spanish conversational ability, flexibility for opening and closing, cash handling, inventory tasks, and adherence to company policies.

Qualifications

• Ability to lead and direct team members.
• Excellent customer service and communication skills.
• Maintain professional, well-groomed appearance.
• Positive attitude with self-discipline.
• Demonstrates maturity and professional demeanor at all times.

Responsibilities

• Assist in opening and closing the restaurant with a flexible schedule.
• Count cash registers and manage transactions according to policy.
• Stock shelves with inventory and product as needed.
• Expedite food to guests and ensure fast, accurate service.
• Follow management directions and comply with company policies.

Skills

Customer Service

Leadership

Professional appearance

Positive attitude

Maturity and professionalism

Job description

Want to work with a team that has fun every day by helping guests and making them happy. Our Shift Managers offer fast, accurate, and friendly ordering experience. A genuine interaction that leaves our guests feeling satisfied and appreciated.

You will feel empowered to make decisions that lead to high levels of guest satisfaction and associate satisfaction.

The Shift Manager will display exemplary professional and positive attitudes at all times. The Shift Manager is expected to perform each task in the restaurant and regularly help expedite food to ensure delivery of outstanding guest service. Shift Manager’s assist the management team in meeting Company standards for quality food, service, and sanitation.

Competencies:

• Strong Customer Service
• Ability to provide leadership and direction to individuals
• Well-groomed, professional appearance
• Positive Attitude and self-disciplined
• Demonstrates maturity and professional demeanor at all times

Requirements:

• Conversational Spanish
• Assist in the opening and closing of the restaurant. (Willingness to work a flexible schedule, including extended hours)
• Assist in counting out cash registers.
• Assist in stocking shelves with inventory and product.
• Expedite food for guests.
• Follow directions of management.
• Comply with Company policies, procedures, standards, and specifications.
• Comply with state and federal laws governing safety and food handling.

El Bolillo Bakery started out as a small Mexican bakery in the Greater Heights area of Houston. Over time the bakery became popular due to its hundreds of everyday fresh pastries and great customer service. Soon, business out grew the small building the bakery started in and construction started for a bigger bakery across the street. Following the momentum of growing popularity, another location was opened in the South side of Houston off of S. Wayside. It has become part of the Houston East End Chamber of Commerce and has remained active within the Community surrounding it.