Shift Manager

Common Bond Cafe; Houston (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

El Bolillo Bakery in Houston is seeking a Shift Manager to lead daily restaurant operations, ensure fast and friendly guest service, and support the management team in upholding quality and sanitation standards.

You will be empowered to make decisions that boost guest and associate satisfaction, while maintaining professional conduct and a positive work environment.

Qualifications

• Strong customer service with a friendly, team-oriented approach.
• Ability to lead and direct staff and manage a fast-paced environment.
• Maintain a professional, well-groomed appearance.
• Demonstrate a positive attitude and self-discipline.
• Show maturity and professional demeanor at all times.

Responsibilities

• Assist opening and closing of the restaurant; flexible schedule.
• Count cash at registers and support cash handling.
• Stock shelves and manage inventory and product levels.
• Expedite food to guests to ensure timely service.
• Follow directions from management and uphold policies.
• Ensure compliance with safety and sanitation standards.

Skills

Strong Customer Service

Leadership

Professional appearance

Positive attitude

Maturity

Job description

Want to work with a team that has fun every day by helping guests and making them happy. Our Shift Managers offer fast, accurate, and friendly ordering experience. A genuine interaction that leaves our guests feeling satisfied and appreciated.

You will feel empowered to make decisions that lead to high levels of guest satisfaction and associate satisfaction.

The Shift Manager will display exemplary professional and positive attitudes at all times. The Shift Manager is expected to perform each task in the restaurant and regularly help expedite food to ensure delivery of outstanding guest service. Shift Manager’s assist the management team in meeting Company standards for quality food, service, and sanitation.

Competencies:

• Strong Customer Service
• Ability to provide leadership and direction to individuals
• Well-groomed, professional appearance
• Positive Attitude and self-disciplined
• Demonstrates maturity and professional demeanor at all times

Requirements:

• Conversational Spanish
• Assist in the opening and closing of the restaurant. (Willingness to work a flexible schedule, including extended hours)
• Assist in counting out cash registers.
• Assist in stocking shelves with inventory and product.
• Expedite food for guests.
• Follow directions of management.
• Comply with Company policies, procedures, standards, and specifications.
• Comply with state and federal laws governing safety and food handling.

El Bolillo Bakery started out as a small Mexican bakery in the Greater Heights area of Houston. Over time the bakery became popular due to its hundreds of everyday fresh pastries and great customer service. Soon, business out grew the small building the bakery started in and construction started for a bigger bakery across the street. Following the momentum of growing popularity, another location was opened in the South side of Houston off of S. Wayside. It has become part of the Houston East End Chamber of Commerce and has remained active within the Community surrounding it.