General Manager

Spire Hospitality LLC; Healdsburg (CA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Earned wage access

Medical insurance

Dental insurance

Vision insurance

Hotel discounts

401K

Paid time off

Wellness programs

Job summary

Spire Hospitality is seeking a Director of Operations in Healdsburg, CA. This role leads a customer-centric hotel team, drives service quality, and aligns operations with revenue goals. You will engage with clients, promote the property, and represent the hotel in community activities.

The position requires 5+ years in operations leadership, a hospitality degree, and flexibility to work varied hours, weekends, and holidays. Travel and committee involvement are expected.

Qualifications

• Bachelor's degree in hospitality management or related field with 3–5 years in hospitality; 2 years in a director role.
• Minimum five years as Director of Operations or equivalent experience.
• Exempt, full-time with the flexibility to work days, nights, weekends and holidays.

Responsibilities

• Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel team members to do their best
• Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with the hotel's revenue-driven culture
• Participate in community affairs and maintain positive public image
• Make judgements and implement changes to maximize profits; supervise the develop of and revision to budgets and forecasts
• Meet with potential current clients and promote hotel
• Travel to attend corporate meeting, sales trips and serve committees such as Safety Committee

Education

Bachelor's degree in hospitality management

Job description

Healdsburg sits at the prestigious intersection of the Alexander, Russian River, and Dry Creek Valleys, offering a rare blend of small-town intimacy and refined elegance. While its proximity to Sonoma County's legendary vineyards is its most famous attribute, the town's culinary scene is a destination in its own right, boasting world-class dining experiences as nuanced and complex as the local wines.

Spire Hospitality is a nationally recognized third-party hotel management company specializing in creating value for our hotel investors while delivering exceptional guest experiences and providing an outstanding place to work. The Irving, TX-based company's diverse portfolio of properties includes unique independent hotels and highly respected brands, including Marriott, Hilton and IHG. Spire is part of the AWH Partners family, which also includes AWH Development, a full-service real estate development company headquartered in New York. With more than 35 years of hotel operating experience, Spire is committed to redefine Hospitality with our continued focus on People, Passion, and Purpose!

We offer a comprehensive full-time benefits package consisting of EARNED WAGE ACCESS to get paid before payday, medical, dental, vision, pet discount program, identity theft protection, prepaid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short & long term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Essential Job Functions

• Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel team members to do their best
• Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with the hotel's revenue-driven culture
• Participate in community affairs and maintain positive public image
• Make judgements and implement changes to maximize profits; supervise the develop of and revision to budgets and forecasts
• Meet with potential current clients and promote hotel
• Travel to attend corporate meeting, sales trips and serve committees such as Safety Committee

Compensation: $130,000-$160,000/annual

Qualifications

Education

• Gradation from an accredited college or university with a bachelor's degree in hospitality management or related degree supplemented by three to five years experience in the hospitality industry of which two years include directorial experience or an equivalent combination of training and experience.

Experience

• Minimum of five years of Director of Operations or equivalent experience required
• Exempt Full-Time position with the flexibility to work days, nights, weekends and holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.