General Manager

Chick-fil-A Western Center Blvd; Gretna (NE); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

SONIC Drive-In in Gretna, NE seeks a General Manager to lead daily operations, train and support the crew, ensure safe, clean, and fast service, and deliver an exceptional guest experience.

The role is full-time with excellent benefits; prior GM or operations leadership experience is highly valued to coach staff, manage schedules, control costs, and develop local marketing plans.

Qualifications

• Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.

Responsibilities

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures.
• Completes and maintains all drive-in restaurant employment related records and payroll records.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
• Interview and hire restaurant crew and management team members to achieve proper staffing levels.
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan.

Job description

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
General Manager is generally a full time opportunity and offer excellent benefits.

Duties

Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.Essential Duties:

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

General Manager is generally a full time opportunity and offer excellent benefits.
Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.