Manager in Training

Massage Envy; Bonnabel Place (LA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Career growth opportunities

Team-oriented culture

Job summary

Massage Envy in the United States is seeking a dynamic manager to lead daily operations, drive memberships and retail sales, and coach a high-performing team to deliver exceptional guest experiences. You will set goals, analyze performance, and foster a culture of growth and accountability.

The role emphasizes coaching, customer service excellence, and a positive, therapeutic atmosphere while building strong relationships with members and staff.

Qualifications

• Experience in management, sales, or people-focused service industry (spa, gym, salon, etc.). Massage industry experience is a plus, but not required.

Responsibilities

• Lead all aspects of daily operations, including memberships and retail sales, while managing team performance and policy compliance.
• Set ambitious goals, analyze business performance, and prioritize tasks to drive growth and efficiency.
• Create an empowered team environment through ongoing training, clear expectations, and regular feedback.
• Serve as the main point of contact for customers and team members, resolving challenges professionally in a timely manner.

Skills

Leadership

Team management

Sales ability

Customer service

Job description

Revitalize Your Management Career with Massage Envy!
Are you a passionate, self-driven leader who thrives on motivating teams and making a positive impact? At Massage Envy, we are looking for a dynamic manager who is eager to take charge, inspire others, and deliver exceptional experiences to our members and guests. If you're someone who enjoys building relationships, driving results, and fostering a culture of growth, we want to hear from you!

What You\'ll Do:

• Lead all aspects of daily operations, from driving memberships and retail sales to managing team performance and ensuring compliance with policies and regulations.
• Set ambitious goals, analyze business performance, and prioritize tasks to drive continuous growth and improve operational efficiency.
• Create an environment where your team is empowered to succeed through ongoing training, clear expectations, and regular feedback.
• Act as the go-to person for both customers and team members, resolving any challenges in a professional and timely manner while maintaining a positive, therapeutic atmosphere.
• Build strong relationships with your team, members, and guests, ensuring everyone feels valued and connected to the mission.

Who You Are:

• A natural leader with a passion for helping people succeed. You enjoy coaching and mentoring your team to exceed goals and grow professionally.
• Experienced in management, sales, or a people-focused service industry (spa, gym, salon, etc.). Massage industry experience is a plus, but not required.
• Skilled in navigating challenging conversations with professionalism and empathy, always maintaining a constructive and positive tone.
• Committed to creating a supportive workplace culture where everyone feels appreciated, heard, and motivated to contribute their best.

What We Offer:

• Health, Dental, Vision, and other supplemental insurance plans
• Paid time off
• A dynamic, fast-paced environment where your leadership will make a real difference.
• Opportunities for growth and career advancement within the Massage Envy franchise network.
• A supportive, team-oriented workplace where your contributions are valued and celebrated.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year (TOTAL COMPENSATION)