General Manager

Massage Envy; D'Iberville (MS); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Career advancement

Job summary

Massage Envy in D'Iberville is seeking an experienced General Manager who leads with heart, accountability, and a passion for helping others succeed. You will lead clinic operations, mentor leaders, and cultivate a service-driven culture where the team feels supported and guests are genuinely cared for.

The role requires 3-5 years of management experience, a proven track record in sales and customer service, and a team-focused leadership style.

Qualifications

• 3-5 years of management experience in retail, hospitality, or customer-focused environments.
• Proven success in sales, team development, and customer service.
• Organized, detail oriented, and adaptable.
• A clear communicator who leads with empathy, integrity, and confidence.
• Committed to creating a workplace where people feel motivated, respected, and part of something bigger.

Responsibilities

• Lead daily clinic operations with a strong focus on guest experience, membership growth, and sales performance
• Coach, develop, and retain a high-performing team through hands-on leadership and accountability
• Drive results by balancing people development with operational and financial goals
• Resolve guest and employee concerns with empathy, professionalism, and sound judgment
• Build and sustain a positive, service-driven culture where teams feel supported and guests feel valued
• Lead local marketing and promotion efforts to drive memberships and sales

Skills

Management

Sales

Team development

Customer service

Communication

Empathy

Integrity

Job description

Revitalize Your Management Career with Massage Envy - Join our D'Iberville location!

Massage Envy is seeking an experienced, people-first General Manager who leads with heart, accountability, and a passion for helping others succeed. This role is ideal for a tenured manager who thrives on developing strong teams, driving sales performance, and creating outstanding guest experiences-while making a meaningful impact every day.

As General Manager, you'll be entrusted with leading clinic operations, mentoring leaders, and cultivating a service-driven culture where team members feel supported and guests feel genuinely cared for.

Responsibilities:

• Lead daily clinic operations with a strong focus on guest experience, membership growth, and sales performance
• Coach, develop, and retain a high-performing team through hands-on leadership and accountability
• Drive results by balancing people development with operational and financial goals
• Resolve guest and employee concerns with empathy, professionalism, and sound judgment
• Build and sustain a positive, service-driven culture where teams feel supported and guests feel valued
• Lead local marketing and promotion efforts to drive memberships and sales

Who You Are:

• 3-5 years of management experience in retail, hospitality, or customer-focused environments.
• Proven success in sales, team development, and customer service
• Organized, detail oriented, and adaptable
• A clear communicator who leads with empathy, integrity, and confidence.
• Committed to creating a workplace where people feel motivated, respected, and part of something bigger.

What You'll Get:

• $55,000-60,000 TOTAL COMPENSATION (Base Salary + Bonus + Commission)
• Health, Dental, Vision, and supplemental insurance plans
• Paid time off
• Career advancement opportunities within the Massage Envy franchise network
• A people-first, team-driven culture where your leadership is valued and your impact is visible