General Manager

Mr.-Gatti; Elizabethtown (KY); On-site; USD 45,000 - 70,000; Full time

Job summary

Gatti's Pizza in Elizabethtown, KY is seeking an experienced General Manager to oversee daily operations, coach staff, and ensure guests receive a quality product in a clean, friendly environment.

You will manage staffing, training, inventory, safety, and regulatory compliance while analyzing financial results and implementing corrective actions.

This leadership role requires strong communication, decision-making, and the ability to motivate a diverse team in a fast-paced setting.

Qualifications

• Minimum two years of management experience in food service, hospitality, or retail.
• Must be 18 years or older and able to lead a fast-paced team.
• Food safety certification required.
• Strong leadership, organizational and problem-solving skills.
• Proven ability to recruit, train and motivate staff.

Responsibilities

• Oversee daily restaurant operations and guest service quality.
• Staffing, recruitment and scheduling to meet demand.
• Monitor financial performance with P&L awareness.
• Enforce safety, cleanliness and company policies.
• Drive local marketing and ensure regulatory compliance.
• Coach and develop employees; implement corrective actions.

Skills

Leadership

Guest service

Decision-making

Communication

Training

Staff management

Financial acumen

Education

High School or GED

College degree a plus

Job description

• Store Location : Mr Gattis Elizabethtown, KY
• Salary : $0

Job Description

Gatti's Pizza is looking for an experienced General Manager for the overall management of the day-to-day restaurant operations. The General Manager is responsible for the on-going coaching, motivating and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment.

Essential Functions

• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Manages recruitment of hourly employees.
• Initiates and follows through on corrective action of hourly employees.
• Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development and training.
• Ensures all employees follow established guidelines for product quality, availability, and excellence.
• Manages inventory, ordering and receiving.
• Practices prescribed facility cleanliness, maintenance, and safety practices.
• Manages in compliance with Gatti’s policies and procedures and all local, state and federal regulations.
• Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates corrective action as required.
• Handles the development of short and long term financial and operational plans for the restaurant in support of corporate objectives.
• Maintains a labor schedule that meets customer demand.
• Maintains weekly paperwork, cleanliness and organization of the office, and with enforcing company policies.
• Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.
• Recommends local store marketing programs to build sales and implements programs as directed.
• Ensures the security and safety of the restaurant, its Guests and Employees.
• Holds employees and self-accountable for methods, standards, and results.
• Special projects as directed.
• Any other duties deemed necessary.

Experience and Skills

Experience And Skills Required

• High School or GED. College degree a plus.
• Minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. Must be at least 18 years old.
• Demonstrates strong leadership and guest service skills.
• Demonstrates sound reasoning and follow-through in decision-making processes.
• Demonstrates excellent organizational, financial and problem-solving skills.
• Ability to attract, train, retain, and motivate quality employees.
• Ability to work in a dynamic, fast-paced environment.
• Must be food safe certified.

Required Technical Skills

• Exposure to compiling, preparing, and maintaining store level P&L statements, budgets, and cost controls.
• Basic knowledge of PC functions in order to prepare and various computerized store reports.
• Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters.
• Ability to communicate well, both orally and in writing.
• Ability to coach and direct employees.