General Manager

Captain D's; Durham (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonus opportunities

Schedule flexibility

Meal benefits

Clear path for growth and career advancement

Job summary

Captain D's in Durham, North Carolina, is seeking an experienced Store Manager responsible for the store's daily operations, financial performance, and staff management. You'll ensure high-quality customer service and drive team success. The ideal candidate has at least 2 years of leadership experience in the restaurant or retail industry, possesses strong organizational and communication skills, and shows a commitment to team development. Benefits include competitive pay, monthly bonuses, meal benefits, and a clear path for career growth.

Qualifications

• At least 2+ years of leadership experience in restaurant, hospitality, or retail.
• Ability to train and mentor team members.
• Commitment to quality food and exceptional guest service.

Responsibilities

• Oversee daily operations of the store.
• Motivate sales teams and develop business strategies.
• Training and supervising staff.

Skills

Leadership experience

Problem-solving skills

Organizational skills

Teamwork

Verbal communication

Enthusiasm

Job description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience during their visit.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied and our staff.

General Manager Job Requirements

• You have at least 2+ years of leadership experience in the restaurant, hospitality or retail industries with proven success managing financial results
• Drive and determination – think PASSION
• Confidence / Resourcefulness / Problem-solving skills / Organizational skills
• Commitment to quality food and exceptional guest service
• Teamworking skills – must be a team player and one to lead by example
• Verbal communication skills
• Involvement/understanding of managing inventory, labor costs, and overall control of financials
• Ability to mentor and train team members
• Enthusiasm
• Desire for personal and professional growth
• Showing initiative

Main Responsibilities of a General Manager

A Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. Also known as a Store Supervisor.

• Responsible for every aspect of everyday supervision of store operations
• Responsible for resources management
• Takes care of stock, staff, and sales
• Recruiting and appraising staff
• Training and supervising staff
• Managing inventory and product ordersDealing with customer complaints
• Maximizing profitability and productivity in the restaurant
• Motivating staff to meet sales and customer service targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Providing opportunities for staff advancements

Here’s what we have to offer you

• Competitive pay
• Monthly bonus opportunities
• Schedule flexibility
• Fun place to work
• Meal benefits
• Clear path for growth and career advancement

As a Manager, you will be responsible for all aspects of your restaurant’s operation. Managers are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.