General Manager

BHF OPERATING COMPANY LLC; DeLand (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

BHF OPERATING COMPANY LLC in Deland, FL is seeking a General Manager to lead the store's operations, drive sales, and ensure safe, professional service. You will oversee staff, manage inventory, and align daily activities with company policies and goals.

The role requires strong organizational, communication, and problem-solving skills, with hands-on experience in retail, merchandising, and POS systems. Availability for nights and weekends is expected to meet business needs.

Qualifications

• Strong organizational and selling skills with customer focus.
• Excellent communication, both in person and over the phone.
• Ability to manage multiple priorities and deadlines.
• Proficiency with POS systems and standard business software.
• Professional appearance and reliable attendance required.

Responsibilities

• Acquire and maintain customers and drive store revenue.
• Ensure compliance with federal, state, and local laws.
• Review financial statements and store reports.
• Maintain merchandise availability and inventory control.
• Prepare and submit paperwork to corporate support.
• Follow monthly marketing plans and implement programs.
• Manage staff schedules, training, and performance.
• Recruit, hire, and develop associates; conduct weekly meetings.
• Provide a safe, clean shopping environment.

Skills

Organizational skills

Selling skills

Communication skills

Multitasking

POS system proficiency

Professional appearance

Reading/writing communication

Conflict negotiation

Task planning and delegation

Problem solving

Driving with good record

Attendance reliability

Education

Associate or Bachelor's in business/management

Retail/customer service experience

Tools

POS system

Job description

Job DetailsLevel: ManagementJob Location: BHF 0034 - Deland, FL 32720Position Type: Full TimeEducation Level: Not SpecifiedJob Category: ManagementPosition Summary

Position Summary

The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies.

Principal Responsibilities

• Acquire and Maintain Customers
• Compliance with all applicable federal, state and local statutes
• Decipher, prepare and review financial statements and store reports
• Ensure adequate availability of merchandise at all times
• Fill out paperwork for submission to corporate support
• Follow monthly marketing plans
• Implement sales and marketing programs
• Maintain company vehicles within safe operating standards
• Managing inventory and cash assets
• Meeting company standards for quality, customer service and safety
• Meeting sales and revenue goals, implementing marketing and growth plans
• Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate
• Provide a safe, clean environment for customers and associates
• Recruit, hire, and train to ensure efficient operations
• Set goals and conduct weekly staff meetings
• Store Management
• Train and develop associates
• All other duties deemed necessary for effective store management

QualificationsRequirements for General Manager

• Effective organizational skills
• Established selling skills
• Good communication skills
• Handle multiple priorities simultaneously
• Learn and become proficient in POS system
• Maintain professional appearance
• Must be able to read, write and communicate effectively in person and over the phone with employees and customers
• Negotiate and resolve conflict
• Plan, organize, delegate, coordinate and follow up various tasks and assignments
• Recognize and solve problems
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
• Regular and consistent attendance, including nights and weekends as business dictates

Education and Experience

Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:

• Associate or Bachelor's degree with course work in business, accounting, marketing or management.
• Two years' experience in retail or other business emphasizing customer service, account management or merchandising.

General Physical Requirements

• Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
• Stooping, bending, pulling, climbing, reaching and grabbing as required
• Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
• Prolonged driving and standing
• Must be able to work in and outdoors in a variety of climates and weather conditions.