General Manager

Jimmy John's; Deerfield (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Jimmy John's in Deerfield, Illinois is seeking a Restaurant Manager to oversee all operations of the restaurant. Responsibilities include managing staff, ensuring high-quality customer service, and maintaining profitability through efficient operations.

The ideal candidate will have experience managing a team, training new hires, and implementing strategies to improve service efficiency and customer satisfaction.

Qualifications

• Proven ability to manage a staff of 3 to 20 employees effectively.
• Experience in hiring, training, and evaluating employees.
• Strong customer service skills to ensure a high-quality experience.

Responsibilities

• Manage all functions of the restaurant to ensure profitability.
• Oversee daily operations and ensure customer satisfaction.
• Complete daily and weekly paperwork accurately.

Skills

Staff management

Customer service

Cost management

Food safety procedures

Education

High school diploma or equivalent

Job description

Manages all functions of a Jimmy Johns restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability. Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.

• Manages a staff of approximately 3 to 20 employees. Assigns, oversees and evaluates work.
• Manage hiring, training, evaluating, disciplining, and termination of employees.
• Provides on-the-job training for new employees.
• Work with employees to be more efficient to meet budget expectations.
• Look for areas where we can decrease cost and discuss with Area Manager.
• Holding yourself and your employees accountable when it comes to each person responsibility.
• Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
• Assists in the supervision of the preparation, sales, and service of food.
• Forecasts food items. Estimates what amount of each food item will be consumed per shift.
• Supervises food preparation and service operations while on duty. Assists inshoppers during rush periods to ensure the maintenance of restaurant efficiency.
• Assists inshoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
• Ensure that every customer receives world‑class customer service.
• Route deliveries and serve drivers to maximize delivery business and speed.
• Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of the cash drawers at all times during the shift.
• Completes week ending paperwork.
• Controls inventory by using a weekly inventory system and maintain regular inventory ordering schedules.
• Receives and stores product.
• Creating new ideas to discuss with Area Manager to increase sales and implementing them.
• Conducts weekly managers meeting.
• Audits systems and procedures as well as shift ending paperwork.
• Completes preventive maintenance and upkeep on stores equipment and supplies.
• Performs other related duties as required.