General Manager

Workstream; St. Louis (MO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Paid Training

Bonus Potential

Promotional Opportunities

Paid vacation

Job summary

Jimmy John's in St. Louis, MO is seeking a General Manager to lead daily operations, ensure fast, accurate sandwich preparation and world-class customer service.

You will manage a team of 5–20 staff, schedule shifts, train employees, supervise cash handling, and drive profitability through effective promotions.

The role requires a minimum 45-hour week, willingness to work overtime and holidays, and a clean driving record for store logistics and deliveries.

Qualifications

• 2 years of fast casual restaurant management experience.
• Must be able to work a minimum of 45 hours per week.
• Must have a clean driving record and valid driver’s license.

Responsibilities

• Lead daily restaurant operations and guest services.
• Manage a staff of 5–20 employees; assign, oversee and evaluate work.
• Oversee scheduling, training, promotions, and cash handling.

Skills

Staff management

Customer service

Cash handling

Scheduling

Problem solving

Word/Excel

Tools

POS systems

Job description

Manages all functions of a Jimmy John's restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability. Responsible for the successful execution of fast, accurate, sandwiches and world-class customer service while maintaining a clean, organized shift.

Duties and Responsibilities:

• Perform all duties of In-shoppers and drivers.
• Manages a staff of approximately 5 to 20 employees.
• Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance and restaurant efficiency.
• Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling orders and checking for completeness and correctness.
• Ensure that every customer receives world-class customer service.
• Route deliveries and serve drivers to maximize delivery business and speed.
• Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of the cash drawers at all times during the shift.
• Receives and stores product.
• Audits previous shift's systems and procedures for 100% integrity and completeness.
• Manages marketing efforts for your location. This includes playing a key role in developing new marketing ideas, and determining the effectiveness of existing promotions
• Completes preventive maintenance and upkeep on store's equipment and supplies.
• Performs other related duties as required.

Special Requirements:

• Must be at least 21 years old
• 2 years of fast casual restaurant management experience
• Must be able to work a minimum of 45 hours per week
• Willing to work overtime, holidays, weekends as business dictates.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues
• Skills to use a personal computer and various software packages (Word/Excel).
• Ability to handle stress and high-volume operations
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• MUST HAVE A CLEAN DRIVING RECORD. Must have a valid driver's license, reliable transportation, current automobile insurance and registration.
• Available to address emergencies or urgent issues as they arise.

Benefits

• Earn an opportunity to be promoted from within to an Area Manager position
• Excellent training programs
• Strong career and salary growth potential
• Paid training
• Ability to earn monthly bonuses
• Full-time employees are eligible for our company-sponsored Health, Vision, and Dental Insurance plan
• Full-time salaried General Managers earn paid vacation (10 days per calendar year).

Salaried General Managers may be required to work extra time based on business and staffing needs. Extra shifts worked equals extra pay.

Jimmy John's is a for-profit company. We talk numbers, we measure success, and we expect everyone to be contributors in the organization. We started sharing the profit with our managers and that incentive exploded the store sales. As we grew, many of the rock stars were promoted from the Jimmy John's sub shops to become my executives. Jimmy John's President was a Sandwich Maker in 2000 and today he runs this giant company. The stores are a launching pad for people who want to change their lives.