Assistant Manager

Jimmy John's; Walnut Creek (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Jimmy John's in Walnut Creek seeks an Assistant Manager to support the General Manager in executing store operations. The role includes staffing, training, and maintaining a fast-paced, clean environment to ensure outstanding customer service.

Ideal candidates must be at least 18, possess strong interpersonal skills, and the ability to work effectively in a team. Join a fun and dynamic environment where you can grow your career!

Qualifications

• Must be at least 18 years of age.
• Ability to develop and maintain effective working relationships.
• Knowledge of the retail environment.

Responsibilities

• Support General Manager in staffing, training, and development of team members.
• Ensure a safe food environment.
• Deliver outstanding customer service.

Skills

Ability to direct the work of others

Ability to work in a team

Strong customer service skills

Strong interpersonal skills

Ability to work in a fast paced environment

Job description

This job contributes to Jimmy John’s success by assisting the General Manager in executing store operations during scheduled shifts. This job assists and supervises a team of store employees to create and maintain a Freaky Fast, hospital clean, environment. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity. The incumbent is responsible for acting in accordance with Jimmy John’s policies and procedures.

Responsibilities

• Supporting General manager in staffing, training, and development of team members
• Constantly review key business indicators and looks for opportunities to make positive change
• Ensures a safe food environment
• Communicates clearly, concisely, and accurately to ensure effective operations
• Directing employees to complete tasks and to various work stations
• Executing store systems and procedures during shifts
• Follows all operational procedures, including those for cash handling
• Maintains a calm exterior presence during periods of high volume and sets the pace for the team
• Delivers Outstanding customer service to all customers by acting with a customer first attitude
• Maintains regular and consistent attendance and punctuality
• Assist with new employee training

Qualifications

• Ability to direct the work of others
• Ability to work in a team
• Knowledge of the retail environment
• Strong customer service skills
• Ability to work in a fast paced environment
• Ability to develop and maintain effective working relationships
• Strong interpersonal skills
• At least 18 years of age