General Manager

Aqua-Tots Swim School; Coppell (TX); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Health Insurance with HSA & FSA options

Employer-paid dental and vision

401(k) with company match

Paid Time Off (PTO)

Parental Leave

Employee discount on lessons

Job summary

Aqua-Tots Swim School is searching for a dedicated General Manager to lead their Coppell, TX location. This role involves overseeing daily operations, managing staff, and ensuring exceptional customer experiences in a safe environment.

Successful candidates will have 2+ years of management experience, strong leadership skills, and a commitment to fostering a positive culture. The position offers flexible scheduling and great benefits, including health insurance and a 401(k) plan.

Qualifications

• 2+ years of management experience in operations, hospitality, education, or retail.
• Strong customer service and leadership capabilities.
• Must be flexible to meet school needs.

Responsibilities

• Lead recruitment, coaching, and staff development.
• Ensure excellent family experiences and customer service.
• Manage sales goals and tracking.
• Maintain cleanliness and safety standards of the facility.
• Handle staffing, scheduling, payroll, and budgets.

Skills

Team leadership

Customer service skills

Problem-solving

Sales management

Flexibility in scheduling

Education

High School diploma or GED

Bachelor’s degree

Tools

CPR certification

Certified Pool Operator license

Job description

General Manager – Aqua‑Tots Swim School

Location: Coppell, TX

Job Type: Full-Time

Pay Range: $48,000-$52,000 plus opportunity for monthly bonuses

Schedule: Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season.

Benefits

• Health Insurance w/ HSA & FSA options
• Employer‑paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world‑class swim lessons in a safe and welcoming environment.

About Aqua‑Tots

At Aqua‑Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.

We invest in leaders and promote growth from within. If you thrive in a mission‑driven culture and can make a difference every day, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You’ll Do

• Lead the Team – Recruit, coach, and inspire staff to deliver consistent, high‑quality lessons in a safe, fun, and welcoming environment.
• Create Excellent Family Experiences – Ensure strong customer service, smooth scheduling, and solutions to any issues.
• Drive Sales & Growth – Manage sales goals, track leads, and engage families to grow the school.
• Maintain Facility Standards – Ensure pool, lobby, and facility meet Aqua‑Tots brand standards for cleanliness, safety, and overall appearance.
• Oversee Operations – Handle staffing, scheduling, payroll, and budgets while keeping operations running smoothly.
• Partner for Success – Collaborate with Regional Manager and Operations Team to ensure excellence across all areas of the school.

What We’re Looking For

• 2+ years of management experience (operations, hospitality, education, or retail preferred)
• Strong customer service and people leadership skills
• Someone who thrives on building teams, solving problems, and creating positive experiences
• Flexible availability to meet the needs of the school
• High School diploma or GED required; Bachelor’s degree preferred
• CPR certified and Certified Pool Operator (CPO) license (or willing to obtain – we’ll provide training)

Ready to Dive In? If you’re ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a General Manager at Aqua‑Tots Swim Schools!

Aqua‑Tots has 44 locations across multiple states, offering leaders the opportunity to grow their careers within our expanding organization.