General Manager

Willow Central Group; Charlotte (NC); On-site; USD 50,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer matching

Tuition reimbursement

Professional development opportunities

Job summary

Willow Central Group in Charlotte, NC is seeking a General Manager to lead daily operations of assigned properties, oversee tenant relations, maintenance coordination, and financial reporting.

The role requires a bachelor's degree and 5+ years in property management. You will manage budgets, review leases, supervise staff, and ensure compliance with regulations while driving tenant satisfaction and financial performance.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, or a related field.
• 5+ years of property management experience, preferably in residential or commercial properties.
• Strong leadership and communication skills.
• Knowledge of property management software and financial systems.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee day-to-day operations of assigned properties, including maintenance, tenant relations, and financial management.
• Develop and implement strategies to improve property performance and tenant satisfaction.
• Manage a team of property managers and staff, providing guidance and support.
• Ensure compliance with all local, state, and federal regulations.
• Collaborate with other departments to ensure seamless communication and coordination.
• Maintain strong relationships with vendors and service providers.
• Monitor and analyze financial performance to identify areas for improvement.

Skills

Leadership

Communication

Tenant relations

Budgeting

Education

Bachelor's degree in Business Administration/Real Estate or related field

Job description

Willow Central Group, a growing real estate and property management company, seeks a General Manager in Charlotte, NC. This full-time position offers a salary range of $50,000 to $70,859 and is open until November 23, 2026.

The General Manager will oversee daily operations, including tenant relations, maintenance coordination, and financial reporting. In tenant relations, you'll handle inquiries, complaints, and requests, ensuring a positive living experience for residents. In maintenance coordination, you'll schedule repairs, manage contractors, and prioritize urgent issues to maintain property condition. In financial reporting, you'll track expenses, monitor income, and generate monthly statements. You'll manage budgets by forecasting expenses, setting financial goals, and implementing cost-saving measures. You'll handle lease agreements by reviewing terms, negotiating renewals, and ensuring compliance with legal requirements. In property improvements, you'll plan and oversee renovations, coordinate with vendors, and ensure projects are completed on time and within budget. Your role is crucial in maintaining high standards of property management, ensuring tenant satisfaction, and achieving financial success.

Join our team in Charlotte, NC, where you'll collaborate with property managers, maintenance staff, and vendors. Our workplace fosters innovation and integrity, with a focus on excellence.

Compensation for this role includes a salary ranging from $50,000 to $70,859 per year, which is competitive within the industry. Employees also receive comprehensive health insurance coverage, including medical, dental, and vision plans, as well as a retirement plan with employer matching contributions. Additionally, there are opportunities for professional development, such as tuition reimbursement for continuing education courses and access to industry conferences and workshops. These benefits are designed to support the overall well-being and career growth of employees.

Applicants must have a bachelor's degree in business, real estate, or a related field, along with 5+ years of property management experience. Strong leadership and communication skills are essential.

Benefits

• Employees also receive comprehensive health insurance coverage, including medical, dental, and vision plans, as well as a retirement plan with employer matching contributions.
• Additionally, there are opportunities for professional development, such as tuition reimbursement for continuing education courses and access to industry conferences and workshops.
• These benefits are designed to support the overall well-being and career growth of employees.

Duties

• Oversee day-to-day operations of assigned properties, including maintenance, tenant relations, and financial management.
• Develop and implement strategies to improve property performance and tenant satisfaction.
• Manage a team of property managers and staff, providing guidance and support.
• Ensure compliance with all local, state, and federal regulations.
• Collaborate with other departments to ensure seamless communication and coordination.
• Maintain strong relationships with vendors and service providers.
• Monitor and analyze financial performance to identify areas for improvement.

Requirements

• Bachelor's degree in Business Administration, Real Estate, or a related field.
• Minimum of 5 years of experience in property management, with a focus on residential or commercial properties.
• Strong knowledge of property management software and financial systems.
• Excellent leadership and communication skills.
• Ability to work well under pressure and meet deadlines.
• Experience with budgeting, financial analysis, and reporting.
• Valid driver's license and clean driving record.