General Manager

Clumber; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Dental, Vision (plans after 30

Short & Long-Term Disability

Company-paid life insurance & AD&D

Optional supplemental life insurance

401(k) with company match

Vacation and paid holidays

Vendor incentives

Room for growth

Job summary

Carter Lumber seeks a General Manager to oversee multiple stores within a market, executing direction from Market leadership on foundation, inventory, sales and profit. The role requires strong communication with field, internal teams, and vendors to drive performance.

Responsibilities include managing store operations, staff leadership, sales growth, and ongoing training. Travel to job sites is expected to support field initiatives and ensure policy compliance.

Qualifications

• Previous retail management experience in building materials is preferred.
• Experience managing installed/outside sales programs.
• Proven track record in sales management with contractors.
• Strong communication and leadership abilities.

Responsibilities

• Store Operations: direct and oversee inventory and sales management across multiple stores in a market.
• Staff Management: hire, motivate, discipline and develop employees; set goals and monitor performance.
• Sales & Relationship Building: grow outside and installed sales by acquiring new prospects and maintaining relationships.
• Knowledge & Training: identify growth needs, complete required training and encourage career development.

Skills

Retail management

Sales management

Team leadership

Profit growth

Problem solving

Travel to jobsites

Contractor relations

Communication

Tools

Microsoft Office

Job description

A Carter Lumber General Manager is responsible for the overall operation management of multiple stores in a single market. This is accomplished by following the direction set by the Market Manager or Market VP in the areas of foundation, inventory, sales and profit. Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, developing sales and communication are all components of this position. Effective communication with the field, internal departments and external vendors is mandatory for the success of this position.

Requirements:

• Previous retail management experience, preferably in the building materials industry
• Previous experience managing installed sales and outside sales program
• Proven track record in sales management, primarily dealing with contractors
• Ability to direct and train others effectively as a team leader
• Demonstrated ability to increase sales and profitability
• Well-developed problem-solving abilities and strong conflict resolution skills
• Working knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint
• Ability to travel to various jobsites; may include overnight travel

Responsibilities:

Store Operations:

• Manages and implements the overall direction of multiple stores in a market. Responsible for properly delegating and overseeing all aspects of inventory and sales management, safety requirements and policies and procedures. Effectively communicates sales and profit goals to ensure the support of the team. Facilitates frequent store visits and conducts job site visits when necessary.

Staff Management:

• Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas. Ensures goals are outlined for employees and are met. Ensures sales team is up-to-date on product trends.

Sales & Relationship Building:

• Manages the growth of the outside and installed sales programs by ensuring that new prospects are obtained and current relationships and services are successfully maintained. This is accomplished by building relationships, following up on key accounts and resolving customer complaints effectively.

Knowledge & Training:

• Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more. Encourages and oversees employee career development.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!