General Manager

goldscareers; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Free Education and Credits towards CECs

Free Gold's Gym Membership

Medical Benefits

Growth Opportunities

Job summary

goldscareers is actively seeking a General Manager in Charlotte, North Carolina. In this role, you will be responsible for managing the gym's operations, overseeing the performance of staff, and ensuring the highest level of customer service.

The ideal candidate will have a strong background in management with expertise in budgeting, sales, and staff training. Benefits include competitive salary, health insurance, and a free Gold's Gym membership.

Qualifications

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll.

Responsibilities

• Manage and maintain gym operational budget.
• Oversee the sales process and systems.
• Ensure facility is clean and operationally sound.
• Plan and promote special events for the gym on a monthly basis.

Skills

Sales orientation

Customer service

Communication skills

Budgeting

Performance metrics understanding

Entrepreneurial spirit

Education

High School diploma

Associate or Bachelor's degree in business or related field

Job description

General Manager

Management Duties

• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
• Provide effective decision making regarding customer service issues.
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
• Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Free Education and Credits towards CECs
• Discounts on Certifications
• Commission & Bonus Structure
• Free Gold's Gym Membership to our locations
• 20% Employee Discount on clothing and products
• Medical Benefits
• 7 Paid Holidays + Vacation Pay
• Growth Opportunities Across Our Expanding Gold's Gym Network

RELOCATION ASSISTANCE IS NOT PROVIDED