General Manager

Gold's Gym of the Carolinas and Florida; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Free Education and Credits towards CECs

Commission & Bonus Structure

Free Gold's Gym Membership

20% Employee Discount on clothing

7 Paid Holidays + Vacation Pay

Growth Opportunities

Job summary

Gold's Gym of the Carolinas and Florida is seeking a General Manager in Charlotte, NC. You will handle gym operations, including managing the sales process, overseeing staff performance, and ensuring exceptional customer service. A strong background in leadership and budgeting is preferred, along with a high school diploma and CPR certification. The role offers a competitive salary, employee discounts, health insurance, and growth opportunities in our expanding network.

Qualifications

• High School diploma with five years professional experience; college degree preferred.
• Fitness industry experience preferred but not required.
• Current CPR Certification.

Responsibilities

• Manage operational budget and oversee sales processes.
• Ensure high level of customer service.
• Plan and promote monthly events for the gym.

Skills

Customer service orientation

Sales management

Budgeting

Communication skills

Leadership skills

Education

High School diploma

Associate or Bachelor's degree in business

Job description

General Manager

Management Duties

• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
• Provide effective decision making regarding customer service issues.
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
• Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Free Education and Credits towards CECs
• Discounts on Certifications
• Commission & Bonus Structure
• Free Gold's Gym Membership to our locations
• 20% Employee Discount on clothing and products
• Medical Benefits
• 7 Paid Holidays + Vacation Pay
• Growth Opportunities Across Our Expanding Gold's Gym Network

RELOCATION ASSISTANCE IS NOT PROVIDED