General Manager

Gold's Gym of the Carolinas and Florida; Cornelius (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Free Gold's Gym Membership

Employee discounts

Growth Opportunities

Job summary

Gold's Gym of the Carolinas and Florida is seeking a dedicated manager for their Cornelius location. The role involves overseeing gym operations, managing budgets, and ensuring excellent customer service. Candidates should have a high school diploma and at least five years of professional experience, with a preference for those in the fitness industry. Strong leadership skills and CPR certification are also required. The position offers various benefits, including health insurance and paid time off.

Qualifications

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Strong customer service orientation with proven results.
• Excellent verbal and written communication skills.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.

Responsibilities

• Manage and maintain gym operational budget.
• Oversee the sales process and systems.
• Train and mentor subordinates.
• Ensure facility cleanliness and operational soundness.

Skills

Customer service orientation

Sales experience

Communication skills

Leadership skills

Education

High School diploma

Associate or Bachelor's degree in business or related field

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Free Education and Credits towards CECs
• Discounts on Certifications
• Commission & Bonus Structure
• Free Gold's Gym Membership to our locations
• 20% Employee Discount on clothing and products
• Medical Benefits
• 401k
• 7 Paid Holidays + Vacation Pay
• Growth Opportunities Across Our Expanding Gold's Gym Network

Management Duties

• Properly manage and maintain gym operational budget
• Responsible for overseeing the sales process and systems
• Manage, monitor, and evaluate the performance of all gym-related managers.
• Monitor the hiring, training and scheduling of all gym level staff.
• Train and mentor subordinates
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager.
• Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
• Provide effective decision making regarding customer service issues.
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
• Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification

Relocation Assistance

RELOCATION ASSISTANCE IS NOT PROVIDED