General Manager

HHM Hospitality; Boston (MA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness Program

Educational/Professional Development

Technology Reimbursements

Job summary

HHM Hospitality is seeking a visionary General Manager for The Strider Hotel, set to open in Boston. This luxury lifestyle hotel requires a leader to cultivate a culture of excellence among associates and deliver exceptional guest experiences.

The ideal candidate will have hotel management experience and a related degree, with responsibilities including operational oversight, budget management, and team development.

Join us at HHM Hospitality to be part of an exciting hospitality venture.

Qualifications

• Proven hotel management experience.
• Ability to develop and mentor teams.
• Strong financial acumen and analytical skills.

Responsibilities

• Lead the hotel operations and ensure guest satisfaction.
• Develop strategies to maximize revenue and optimize expenses.
• Mentor and develop hotel staff for continuous improvement.

Skills

Leadership

Guest satisfaction management

Financial strategy execution

Operational management

Education

Associate or Bachelor’s Degree in Business or Hospitality

Job description

Overview

Opportunity: General Manager

The Strider Hotel, an exciting new luxury lifestyle hotel by Hilton's Curio Collection, is set to open in Boston Landing, blending elevated hospitality with one of the city's most dynamic neighborhoods. We are seeking a visionary General Manager to lead the hotel through its opening and beyond, creating an environment where associates thrive, guests return, and operational excellence is the standard. This is an opportunity to shape not only a successful launch, but the future of an exceptional hotel.

Your Growth Path

Area General Manager - Regional Director of Operations - Vice President of Operations

Your Focus

Leadership

• Develop, lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.