General Manager

HHM Hotels; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness Program

Educational/Professional Development

Technology Reimbursements

Job summary

HHM Hotels is looking for a visionary General Manager for The Strider Hotel in Boston. This new luxury lifestyle hotel is part of Hilton's Curio Collection. The ideal candidate will lead the hotel through its opening and establish a culture of excellence and guest satisfaction.

Your role will include developing and mentoring a diverse team, ensuring operational excellence, and enhancing financial performance. Benefits include comprehensive health insurance, paid time off, and professional development opportunities.

Qualifications

• Previous hotel management experience required.
• Strong leadership and team development skills.

Responsibilities

• Develop and lead a diverse team to achieve exceptional performance.
• Ensure high levels of guest satisfaction and oversee service standards.
• Develop strategies to maximize revenue and monitor financial performance.
• Maintain seamless operational efficiency and quality standards.
• Foster continuous learning and empower team members.

Skills

Leadership

Guest Experience Management

Financial Performance Analysis

Operational Excellence

Employee Development

Education

Associate or Bachelor’s Degree in Business, Hospitality or a related field

Job description

Overview

Opportunity: General Manager
The Strider Hotel, an exciting new luxury lifestyle hotel by Hilton's Curio Collection, is set to open in Boston Landing, blending elevated hospitality with one of the city's most dynamic neighborhoods. We are seeking a visionary General Manager to lead the hotel through its opening and beyond, creating an environment where associates thrive, guests return, and operational excellence is the standard. This is an opportunity to shape not only a successful launch, but the future of an exceptional hotel.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focus

• Leadership
  • Develop, lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
  • Set clear expectations and provide the guidance necessary to achieve exceptional performance.

• Guest Experience
  • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
  • Continuously seek opportunities to enhance guest interactions and exceed expectations.

• Financial Performance
  • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
  • Monitor financial performance through regular analysis and implement corrective actions as needed.

• Operational Excellence
  • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
  • Implement best practices to uphold quality and safety standards.

• Employee Development
  • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background And Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It