General Manager

Gulf States Financial Services, Inc.; Bossier City (LA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

401K retirement savings plan

Paid vacation and holidays

Educational/training opportunities

Job summary

Gulf States Financial Services, Inc. seeks a General Manager to oversee all dealership operations—sales, financing, service, parts, and accounting. You will lead department heads, set strategic objectives, and drive profitability through strong business practices.

The role requires extensive supervisory experience, excellent communication, and the ability to manage complex, cross-functional teams while ensuring regulatory compliance and delivering timely financial reporting.

Qualifications

• Requires high school diploma; college degree preferred.
• Experience managing multiple departments in a dealership environment.
• Strong leadership and communication abilities essential.
• Ability to ensure compliance with federal, state, and local regulations.
• Proven analytical and people management skills.

Responsibilities

• Hire and evaluate all management positions and set department goals.
• Plan and develop annual objectives and projections for the dealership.
• Communicate with the comptroller to review forecasts and ensure alignment with projections.
• Oversee daily operations and implement corrective actions as needed.
• Explain policies to employees and ensure understanding and compliance.
• Provide management with timely financial condition reports and analyses.
• Coordinate records and analyses across departments to maintain accuracy.

Skills

Dealership sales

Supervisory experience

Interdepartmental experience

Staff management

Regulatory compliance

Analytical skills

Communication skills

People skills

Leadership

Tech adaptability

Electronic diagnostic equipment

Education

High school diploma or equivalent

College degree in business administration preferred

Tools

Electronic diagnostic equipment

Job description

Job Purpose: ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership’s management through leadership and solid business practices.

Job Duties:

• Hiring all management positions, completing performance evaluations regularly and developingshort and long-term goals for each department manager (includes administrative, sales, parts,collision and service departments)
• Planning and developing short and long-term goals and objectives annually, andsubmitting time projections to corporate management for approval
• Effectively communicating with the comptroller/office manager on a weekly basis toreview departmental forecasts and ensure consistency with annual projections
• Paying close attention to daily operations, recommending and creating improvedcourses of action where necessary
• Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
• Providing dealership management with reports on the financial condition ofthe dealership
• Overseeing the monthly financial statement to ensure it is complete, accurate andsubmitted on time to the management/dealership owners
• Coordinating with the business/administrative office to ensure that records andanalyses are correctly maintained
• Creating a good working relationship with lending institutions and manufacturerpersonnel and maintaining these relationships
• Coordinating regular meetings with the managers of each department to ensure theirprofitability and efficiency
• Work with sales and finance management to develop dealership sales goals and business plans
• Maintaining an enthusiastic attitude tobuild positiveemployee attitudes andmorale
• Creating cost-effective advertising programs and merchandising strategies for the dealership
• Focusing on any customer complaints that department managers are unable to rectify andtaking the necessary steps to resolve these complaints

Skills/Qualifications

• Two or more years of dealership sales
• 5 or more years in a supervisory position
• Experience in other dealership departments is a plus
• Ability to manage a large, diverse staff
• Know the federal, state, and local regulationsaffecting their operations and comply with them,including hazardous waste disposal and OSHA Right-to-Know regulations. Also they mustprovide the necessary training on regulations and ethical practices
• Effective analytical and communication skills.
• Effective people skills
• Good reading, computer, and mathematics skills
• Leadership quality
• Ability to learn new technology and repair and service procedures and specifications.
• Should be able to operate electronic diagnostic equipment.

Job Requirements

• Must hold a high school diploma or equivalent is required
• College degree in business administration is preferred
• 2 years management experience
• 5-7 years of technical experience preferred
• Superior customer interaction skills
• Excellent negotiation abilities
• Assertive personality and strong drive for success
• Must be able to work evenings and weekends
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license6

Benefits

Benefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.