Assistant Manager

Ontario Trillium Foundation; Metairie (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

CC's Coffee House is seeking an Assistant Manager in Metairie, LA to lead a passionate team and elevate daily operations. You will coach staff, manage labor and scheduling, and support training programs to uphold our great culture and standards.

You will also assist in local marketing initiatives and ensure remarkable guest experiences in a fast-paced cafe environment. The role is onsite with comprehensive benefits and opportunities for growth within a dynamic coffee community.

Qualifications

• Leadership and coaching abilities to guide a team
• Strong communication and training skills
• Experience scheduling and labor management
• Customer service excellence and guest relations

Responsibilities

• Lead a dynamic team through coaching, motivation, and support
• Manage labor, scheduling, coverage and waste control
• Conduct performance appraisals and assist in new-hire training
• Partner with General Manager on local marketing initiatives to drive growth
• Ensure exceptional guest experiences and consistent service quality
• Engage with team and customers in a high-energy café environment

Job description

Day to day as an Assistant Manager

As an Assistant Manager at CC's Coffee House, you'll lead a dynamic team by effectively coaching, motivating, and supporting your fellow team members. You'll play a crucial role in daily operations, from managing labor and scheduling to maintaining coverage and controlling waste. Your expertise will shine as you conduct performance appraisals and assist in new hire training, ensuring each member upholds our great culture and standards. Communication is key, and you'll keep the team informed through engaging pre-shift meetings and training materials.

Delivering outstanding guest experiences will be your priority, as you guide your team to greet customers warmly and provide exceptional service. By partnering with the General Manager on local marketing initiatives, you’ll help drive our growth and uphold the excellence that CC's is known for. Join us to embrace this development and opportunity while contributing to an exceptional coffee experience in an energetic environment!

Are you ready to elevate your career at CC's Coffee House? As an Assistant Manager, you'll dive into a world filled with great culture, development, and opportunity, where customer-centricity reigns supreme. Get ready to lead a passionate team in a high-performance, energetic environment, making every coffee moment exceptional for our guests.

This onsite position allows you to engage directly with your team and customers—helping to create a memorable café experience together. If you're excited about nurturing talent and driving excellence in a professional setting, this role is the perfect fit for you. You will be provided great benefits such as

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Competitive Salary
• Paid Time Off
• Employee Discounts

Join us and embrace the opportunity to grow while being part of a coffee community that values real connections and exceptional service.