General Manager

Driving Academy; Atlantic City (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Monthly performance bonus

401(k) plan with company match

Health insurance subsidy

Paid time off (PTO), sick leave, and H

Free CDL training and testing

Job summary

Driving Academy in Atlantic City, NJ seeks a General Manager to oversee daily sales, operations, and team development at our training facility. You will drive profitable, safe, and high-quality CDL training delivery while leading a growing team.

The role requires 5+ years in operational leadership, strong communication, and ability to manage budgets and vendor contracts. On-site position with opportunities for performance bonuses and staff growth.

Qualifications

• At least 5 years of experience in operational management or branch leadership.
• High school diploma or equivalent.
• Experience supervising staff and daily operational planning.
• Strong communication, negotiation, and conflict-resolution skills.
• Proficiency with Microsoft Office or Google Workspace and CRM tools.
• Ability to meet the physical demands of the role (standing, walking, lifting up to 15 lbs).

Responsibilities

• Lead daily team schedules, give guidance, and conduct performance reviews.
• Oversee facility equipment, vehicles, and supplies; ensure maintenance and readiness for instruction.
• Guide branch sales efforts, handle student inquiries, and refine service processes for satisfaction.
• Manage local vendor contracts, monitor expenditures, and handle supply procurement within budget.
• Track branch KPIs to drive growth, enrollment, and profitability.
• Ensure compliance with local, state, and federal regulations and internal safety standards.
• Foster a culture that retains talent and improves workflows across departments.

Skills

Team leadership

Operations management

Communication

Negotiation

Conflict resolution

CRM tools

Office software

Physical stamina

Education

High school diploma or equivalent

Bachelor’s degree in Business Administration

Tools

CRM software

Microsoft Office / Google Workspace

Job description

Full-time Atlantic City, New Jersey On-site $50K - $70K/yr

Overview

As the General Manager, you will oversee the daily sales, operations, and team development at our training facility. This role exists to ensure our school operates efficiently, safely, and profitably while delivering high-quality commercial driver training to our students.

If you are a practical, people-focused leader who enjoys building effective teams, managing branch performance, and directly contributing to a purpose-driven mission, this position offers a clear path to make a meaningful impact on both our staff and the surrounding community.

What Success Looks Like

In this role, success means maintaining smooth, compliant operations while leading your team to achieve branch growth and student satisfaction goals.

Day-to-Day Responsibilities

• Team Leadership: Organize daily schedules, provide guidance, and conduct regular performance reviews to support employee growth and accountability.
• Operational Oversight: Ensure all facility equipment, vehicles, and supplies are maintained, registered, insured, and ready for daily instruction.
• Sales & Customer Service: Guide branch sales efforts, address student inquiries, and refine service processes to maintain high customer satisfaction.
• Administration & Budgeting: Manage local vendor contracts, monitor branch expenditures, and handle supply purchasing within allocated budgets.

Long-Term Goals

• Performance & Growth: Track branch key performance indicators (KPIs) to identify growth trends and adjust operations to meet or exceed profit and enrollment targets.
• Regulatory Compliance: Keep the facility fully compliant with all local, state, and federal regulations, as well as internal safety standards.
• Culture & Process Improvement: Build a supportive workplace culture that retains top talent and continually improves workflows across all facility departments.

Must-Have Requirements

• At least 5 years of experience in operational management, branch leadership, or a related supervisory role.
• High school diploma or equivalent.
• Demonstrated experience in staff supervision, performance management, and daily operational planning.
• Strong communication, negotiation, and conflict-resolution skills.
• Proficiency with office software (Microsoft Office or Google Workspace) and customer relationship management (CRM) tools.
• Ability to meet the physical demands of the role, including periods of standing, walking indoors and outdoors, sitting at a desk, and lifting up to 15 pounds.

Nice-to-Have Qualifications

• Bachelor’s degree in Business Administration or a related field.
• Fluency in more than one language.
• Background in vocational training, trade school operations, or the transportation industry.

What We Offer

• Monthly performance bonus opportunities
• 401(k) plan with company match
• Health insurance subsidy
• Paid time off (PTO), sick leave, and paid holidays
• Free Commercial Driver’s License (CDL) training and testing