Admissions Representative

Driving Academy; Wayne (NJ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance subsidy

Paid Time Off (PTO) and paid sick days

Paid holidays

Ongoing professional sales training

Job summary

Driving Academy in Wayne, NJ seeks an Admissions Representative for an inside-sales role. You will connect with warm leads, present CDL programs, and guide applicants from inquiry to enrollment while maintaining accurate CRM records.

The position requires bilingual English/Spanish communication, 2+ years in sales, and a high school diploma or GED. Experience with CRM systems and office tools is expected, with earning potential aligned to hourly pay.

Qualifications

• Bilingual English and Spanish required (written and spoken).
• Minimum 2 years of successful inside sales or phone-based customer acquisition experience.
• High school diploma or GED; bachelor’s degree is a plus.
• Proficiency with CRM platforms and standard office software (MS Office, Google Workspace).
• Excellent interpersonal and communication skills with rapid rapport-building.

Responsibilities

• Manage inbound/outbound inquiries via phone, text, and email to schedule in-office admissions appointments.
• Deliver in-person sales presentations about CDL programs and funding options.
• Guide prospective students through enrollment and required paperwork.
• Log all interactions in our CRM accurately and timely.
• Build a predictable enrollment pipeline and help meet monthly targets.

Skills

Bilingual English/Spanish

Sales experience

Strong communication

CRM proficiency

Interpersonal skills

Education

High school diploma or GED

Bachelor's degree (nice-to-have)

Tools

CRM platforms

MS Office / Google Workspace

Job description

Full-time Wayne, New Jersey On-site $18 - $25/hr

Overview

At Driving Academy, we help individuals transform their lives by earning their Commercial Driver's License (CDL) and stepping onto the road to financial independence. As an Admissions Representative, you are the primary guide for aspiring drivers taking this major step in their careers. Operating in an inside sales capacity, your role exists to connect with warm leads, understand their career goals, and match them with the right CDL training programs.

If you thrive in a fast-paced environment where your sales performance directly changes people's lives for the better, this role offers a clear path for professional growth, comprehensive sales training, and a supportive team culture built on integrity and accountability.

What Success Looks Like

Day-to-Day: You will manage incoming inquiries and follow up with warm leads via phone, text, and email to schedule in-person consultations. In the office, you will deliver engaging presentations, explain our curriculum and funding options, guide prospective students through the enrollment process, and accurately track every interaction in our CRM.

Over Time: You will build a predictable pipeline of enrolled students, consistently meet monthly enrollment targets, and master our training offerings. You will become a trusted advisor known for maintaining compliance standards, accurately processing student records, and delivering an exceptional enrollment experience.

Key Responsibilities

• Engage warm leads through inbound and outbound phone calls, text messages, and emails to schedule in-office admissions appointments.
• Conduct professional, in-person sales presentations that communicate the value of our CDL programs and behind-the-wheel training packages.
• Consult with prospective students to identify their needs, answer questions, and recommend training solutions that match their career ambitions.
• Guide enrolled students through required paperwork, payment processing (cash, check, credit card), and compliance documentation in accordance with state and federal standards.
• Log all calls, appointments, enrollment milestones, and follow-ups within our CRM with high attention to detail.
• Orient newly enrolled students on classroom schedules, program procedures, and school expectations.
• Address customer service inquiries promptly and route complex matters to the appropriate department.

Must-Have Qualifications

• Fluency in both English and Spanish (written and spoken).
• At least 2 years of successful experience in sales, inside sales, or phone-based customer acquisition.
• High school diploma or GED equivalent.
• Proficiency with CRM platforms and standard workplace technology (Microsoft Office, Google Workspace).
• Strong interpersonal and communication skills with a proven ability to build rapport quickly over the phone and in person.
• High ethical standards, attention to detail, and a commitment to operating with integrity.

Nice-to-Have Qualifications

• Bachelor's degree in business, marketing, sales, or a related field.
• Prior experience in vocational admissions, educational sales, or telecom sales.

What We Offer

• Health insurance subsidy
• Paid Time Off (PTO) and paid sick leave
• Paid holidays
• Ongoing professional sales training and skill development