General Maintenance Technician

Odyssey Resorts; Two Harbors (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with employer match

PTO and Employee Assistance Program

Job summary

Odyssey Resorts is looking for a General Maintenance Technician at Grand Superior Lodge in Minnesota. The role involves maintaining and repairing physical structures, utilities, and responding to guest requests, ensuring a smooth operation of the resort.

Applicants should have a high school diploma or GED, with a minimum of three years of relevant experience. This position offers flexible schedules, health insurance, a 401(k) plan, and other benefits.

Qualifications

• Minimum three years of relevant experience or a combination of education and experience.
• Valid driver’s license is required.
• Ability to obtain a Pool Operator License if required.

Responsibilities

• Maintain and repair building systems such as plumbing and electrical.
• Respond to guest requests and resolve issues promptly.
• Perform routine maintenance tasks on vehicles and grounds.

Skills

Adaptability

Basic knowledge of maintenance tools

Customer service

Education

High school diploma or GED

Tools

Basic computer skills (email, word processing)

Job description

General Maintenance Technician

Grand Superior Lodge is seeking a dedicated Maintenance Technician to keep our resort running smoothly. Join a supportive team that’s committed to delivering an exceptional guest experience—and helping you build valuable skills along the way.

Essential Functions

• Maintain and repair physical structures and utility systems of buildings such as electrical controls, heating and ventilating systems, and water distribution and plumbing systems.
• Monitor pool and follow opening and closure procedures as assigned.
• Perform routine maintenance work on vehicles.
• Perform a wide variety of semiskilled maintenance activities (e.g., lighting, electrical, alarms, plumbing, security, painting, general carpentry, etc.).
• Maintain tools and equipment (including uniform) in good and proper working order.
• Assist maintenance team with projects; ensure projects are completed in a safe, efficient manner.
• Arrange furniture and equipment when requested; clean resort buildings and grounds as needed; assist with security issues as needed.
• Provide support with performing ground maintenance such as mowing lawns, trimming hedges, removing weeds, raking and disposing of leaves and refuse, chop and stack firewood, clear snow, etc. when requested.
• Perform preventative maintenance on all resort property.
• Take and respond to guest calls and requests; work to resolve any issues in a timely, efficient manner.
• Respond to emergency situations and resolve immediate safety concerns; be available for on‑call, as needed.

Requirements

High school diploma or general education degree (GED) preferred; minimum of three years of relevant experience; or acceptable equivalent combination of education and experience.

Certifications, Licenses, Registrations

• Valid driver’s license
• Obtain Pool Operator License within six months of employment, if required

Competencies, Skills, Abilities

• Upholds Odyssey Values and the principles of HEART.
• Ability to be adaptable and flexible.
• Prioritizes and plans work activities, creating action plans when necessary.
• Uses time efficiently.
• Maintains acceptable attendance and punctuality.
• Follows through on commitments.
• Basic knowledge of tools, methods, operations and materials used in resort and building maintenance.
• Basic knowledge of occupational hazards and safety precautions necessary to perform manual labor and maintenance work.
• Ability to read and interpret documents such as safety rules, operating manuals, etc.
• Ability to prepare general reports and correspondence.
• Ability to effectively present information and respond to customers.
• Ability to add, subtract, multiply, and divide.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Ability to use a computer for email and basic word processing.

Physical Demands

While performing the duties of this job, the employee is constantly required to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel. The employee will frequently be required to talk and taste and/or smell. The employee must be able to lift and/or move up to 100 pounds. Specific vision requirements include close and distant‑vision capabilities.

Work Environment

While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions. The employee will seldom be exposed to wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions. The employee will be exposed to moderate noise conditions. Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.

Benefits

• Flexible schedules and work‑life balance.
• Health, dental, and vision insurance.
• Voluntary life and AD&D coverage, accident, critical illness, hospital indemnity, pet insurance.
• 401(k) plan with employer match up to 4%.
• PTO and Employee Assistance Program (EAP).

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.