GENERAL MAINTENANCE: FULL-TIME

Paycom; Houston (TX); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Retirement savings plans

Paid time off

Hotel discounts

Employee assistance program

Job summary

Hotel ZaZa Memorial City is seeking an Engineer to maintain guest rooms and public spaces, ensuring safe, efficient operation of hotel facilities and mechanical systems. You will implement preventive maintenance, respond to guest requests, and uphold safety standards across a luxury property.

The role requires strong troubleshooting ability, extensive hotel maintenance knowledge, excellent guest service, and open availability for mornings, evenings, overnight shifts, weekends, and holidays.

Qualifications

• Strong knowledge of hotel engineering operations and building systems.
• Ability to diagnose and solve maintenance issues efficiently.
• Excellent customer service and communication skills.
• Ability to prioritize multiple tasks in a fast-paced hospitality environment.
• Attention to detail and quality workmanship.

Responsibilities

• Perform preventive maintenance on guest rooms, public areas, back-of-house spaces, and equipment.
• Troubleshoot and repair electrical, plumbing, HVAC, kitchen equipment, lighting, carpentry, painting, and general maintenance.
• Respond promptly to guest service requests and maintenance work orders.
• Maintain hotel mechanical systems for optimal performance and guest satisfaction.
• Complete daily engineering logs and work order documentation.
• Assist with room renovations and capital projects.

Skills

Hotel engineering

Troubleshooting

Preventive maintenance

Guest service

Safety compliance

Tools

HVAC systems

Electrical systems

Job description

Job Details

Job Location: Houston, TX 77024

Position Type: Full Time

Salary Range: $18.00 - $19.00 Hourly

Engineer – Hotel ZaZa Memorial City

Location: Memorial City

Reports To: Engineering Manager

Experience Required: Previous hotel engineering experience required; luxury hotel experience preferred

Markets: Houston

About Hotel ZaZa

Hotel ZaZa is a collection of luxury boutique hotels recognized for delivering exceptional guest experiences through distinctive accommodations, personalized service, and attention to detail. At Hotel ZaZa Memorial City, our associates are passionate about creating memorable moments and exceeding guest expectations in every interaction.

Position Overview

The Engineer is responsible for the maintenance, repair, and operation of hotel facilities, guest rooms, public spaces, and mechanical systems. This position ensures the safe, efficient, and continuous operation of the property through preventive maintenance programs, prompt response to guest requests, and adherence to safety standards.

The ideal candidate possesses strong troubleshooting abilities, extensive hotel maintenance knowledge, excellent guest service skills, and the flexibility to work a variety of shifts. Open availability is required, including mornings, evenings, overnight shifts, weekends, and holidays.

Key Responsibilities

• Perform preventive maintenance on guest rooms, public areas, back-of-house spaces, and hotel equipment.
• Troubleshoot and repair electrical, plumbing, HVAC, kitchen equipment, lighting, carpentry, painting, and general building maintenance issues.
• Respond promptly to guest service requests and maintenance work orders.
• Maintain all hotel mechanical systems to ensure optimal performance and guest satisfaction.
• Conduct routine inspections of equipment, facilities, and life-safety systems.
• Assist with repairs and maintenance of boilers, chillers, air handling units, pumps, water systems, and related equipment.
• Monitor building automation systems and identify operational concerns.
• Complete daily engineering logs, maintenance records, and work order documentation.
• Assist with room renovations, capital projects, and property improvement initiatives.
• Support emergency response procedures involving utility outages, fire alarms, severe weather, and other incidents.
• Ensure compliance with OSHA regulations, fire and life-safety requirements, and company safety policies.
• Coordinate with outside contractors and vendors when necessary.
• Maintain a clean, organized, and safe work environment.
• Safeguard company equipment, tools, and assets.
• Participate in departmental meetings and required training programs.
• Provide professional and courteous service to guests and fellow associates.
• Perform other duties as assigned by management.

Qualifications

• Strong knowledge of hotel engineering operations and building systems.
• Ability to diagnose and solve maintenance and operational issues efficiently.
• Excellent customer service and communication skills.
• Ability to prioritize multiple assignments in a fast-paced hospitality environment.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work independently with minimal supervision.
• Dependable attendance and punctuality.
• Ability to maintain confidentiality and professionalism.
• Must possess open availability to meet business demands.

Preferred Qualifications

• Minimum of two (2) years of hotel engineering or hotel maintenance experience required.
• Experience working in a luxury hotel, resort, or full-service hospitality environment preferred.
• HVAC certification or related trade certifications preferred.
• Knowledge of building automation systems and preventive maintenance programs.
• Experience with electrical, plumbing, HVAC, carpentry, and general maintenance repairs.
• Pool maintenance certification is a plus.
• Bilingual communication skills are a plus.

Physical Requirements

• Ability to stand, walk, climb stairs, kneel, crouch, and bend for extended periods.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to operate maintenance equipment, power tools, and machinery safely.
• Ability to lift, carry, push, and pull up to 50 pounds regularly and up to 75 pounds occasionally.
• Ability to access rooftops, mechanical rooms, crawl spaces, and elevated work areas.
• Manual dexterity sufficient to complete maintenance and repair tasks.

Work Environment

• Hotel guest rooms, public spaces, back-of-house areas, rooftops, mechanical rooms, and outdoor environments.
• Frequent interaction with guests, vendors, contractors, and hotel associates.
• Fast-paced luxury hospitality environment.
• Exposure to noise, mechanical equipment, chemicals, and varying temperatures.
• Must be available to work mornings, evenings, weekends, holidays, overnight shifts, and emergency situations as business needs require.
• Professional appearance and grooming standards consistent with Hotel ZaZa luxury service expectations.

Compensation and Benefits

• hourly wages
• gratuities where applicable
• health and welfare benefits
• paid time off
• retirement savings plans
• employee assistance programs
• hotel discounts, subject to eligibility requirements and company policies

Why Join Us?

At Hotel ZaZa, we don’t just offer jobs, we offer careers that inspire. Be part of a brand that celebrates individuality, creativity, and excellence in every detail.

Equal Opportunity & Diversity

Hotel ZaZa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and applicants without regard to race, color, religion, gender/sex, sexual orientation, disability, national origin, age, or veteran status. Hotel ZaZa is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. Applicants requiring accommodation should contact Human Resources. Hotel ZaZa also participates in E-Verify to confirm the employment eligibility of all newly hired employees.