General Liability Litigated Claims Consultant - Lakeland

Publix Super Markets, Inc.; Lakeland (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee stock ownership plan

401(k) retirement savings plan

Group health, dental and vision plans

Paid Time Off

Parental leave

Tuition reimbursement

Disability insurance

Job summary

Publix Super Markets in Lakeland, FL seeks a Litigated Claims Consultant - General Liability to lead complex claims, direct defense counsel, and participate in mediations and trials.

You will evaluate exposure, set reserves, preserve evidence, and pursue risk transfer and subrogation opportunities while advising Risk Management leadership on financial impact.

Qualifications

• Bachelor’s degree in any discipline or 5 years of claims experience.
• 3 years of liability claims handling experience.
• Ability to obtain Florida All Lines Adjuster License on hire and reciprocal licenses.

Responsibilities

• Act as strategic lead on assigned claims, directing defense counsel.
• Attend mediations and trials, evaluate exposure and set reserves.
• Review information, complete demand reviews, and negotiate settlements.

Skills

Liability claims handling

Negotiation skills

Litigation strategy

Risk assessment

Decision making

Verbal communication

Written communication

Attention to detail

Travel willingness

Time management

Education

Bachelor’s degree (any discipline) or 5 years claims experience

Tools

Microsoft Word (Basic)

Microsoft Excel (Basic)

Job description

As a Litigated Claims Consultant - General Liability, you will play a critical role in protecting Publix by managing litigated and non-litigated general liability and fleet claims of moderate to high value. The candidate will need to possess advanced judgment, litigation strategy, and negotiation skills. You will act as Publix's strategic lead on assigned claims- directing defense counsel, attending mediations and trials, evaluating exposure, setting reserves, conducting additional investigation and evidence preservation as needed, identifying and handling risk transfer/tender and subrogation opportunities, negotiating settlements and presenting files to the Risk Management leadership team for reviews - while serving as a trusted advisor to Risk Management leadership. This position is ideal for a claims professional who enjoys autonomy, claims analysis, and making decisions that have meaningful financial and operational impact.

Primary Responsibilities

• This position is responsible for actively adjusting mid to higher level litigated and non-litigated general liability and auto claims including investigation, evaluation, negotiation, and resolution, including management of outside defense counsel on a case-by-case basis.
• This position is responsible for completing demand review and negotiation/ settlement of both non-litigated and litigated claims.
• This position is responsible for initial investigation and review of information pertaining to individual claims (regardless of litigation status) including setting of reserves and ongoing review of reserves to ensure appropriate financial exposure is entered into the Risk Management claim system.

Department

Legal & Risk Management

Job Category

Legal & Public Affairs

Required Qualifications

• Bachelor’s degree in any discipline or in the alternative, a high school diploma with 5 years of claims experience
• 3 years of liability claims handling experience
• Ability to obtain Florida All Lines Adjuster License upon hire as well as reciprocal licenses for all the states that Publix operates in
• A valid driver’s license
• Knowledge of general insurance adjusting procedures, rules and ethics
• Flexibility/Adaptability
• Initiative
• Stress-Tolerance
• Time Management
• Applied Learning
• Detail Orientation
• Problem Solving
• Building Relationships
• Negotiation Skills
• Resolving Conflict
• Verbal Communication
• Written Communication
• Microsoft Word (Basic)
• Microsoft Excel (Basic)
• Willingness to travel with overnight stays
• Willingness to work weekends, holidays, extended hours as business needs require

Preferred Qualifications

• 4 years of liability claims handling experience including litigation
• CCLA, SCLA, or CPCU designation
• Actively holds Florida All Lines Adjuster’s License
• Bilingual, preferably Spanish
• Knowledge of legal issues and burden of proof relating to GL and Auto negligence in all states Publix operates in
• Knowledge of legal issues and evidentiary standards relating to damages in all states Publix operates in
• Knowledge of risk transfer and notice obligations relating to sameKnowledge of civil procedure in all states Publix operates in
• Knowledge of litigation management and defense tactics
• Microsoft Word (Intermediate)
• Microsoft Excel (Intermediate)
• Microsoft PowerPoint (Basic)
• Risk Management Claims System
• Medicare Reporting System

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.