General Clerk III

Y-Axis; Santa Fe (NM); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

Weekly pay

In-office Santa Fe, NM

Job summary

ATA Services, Inc. is seeking General Clerks for a temporary assignment with the State of NM - Early Childhood Education and Care Department. Work is in-office in Santa Fe, NM, Monday–Friday, 8 am–5 pm, ASAP start. Duties include screening applications, reconciling payments, and managing recertifications to support timely processing.

The role emphasizes data accuracy, confidentiality, and coordination within the ASPEN system, with weekly pay and a $17.86 hourly rate. Background check required.

Qualifications

• 2+ years of experience as Administrative Assistant or Office Clerk.
• High School degree and ability to pass a background check.
• Strong confidentiality and MS Office proficiency.

Responsibilities

• Screen childcare assistance applications and identify missing documents.
• Review caseloads, reconcile payments and identify overpayments.
• Use ASPEN and NM eligibility systems to update client statuses.

Skills

Administrative Support

Office Management

MS Office

Data Entry

Client Interviewing

Case Management

Time Management

Organizational Skills

Verbal Communication

Confidentiality

Document Review

Payment Reconciliation

Education

High School degree

Tools

ASPEN

Eligibility Network

Job description

Administrative Support, Office Management, MS Office, Data Entry, Client Interviewing, Case Management, Time Management, Organizational Skills, Verbal Communication, Confidentiality, Document Review, Payment Reconciliation

Government Administration

Description

ATA Services is currently seeking to hire General Clerks to work on a temporary assignment with the State of NM - Early Childhood Education and Care Department.* Rate: $17.86 per hour with weekly pay* Schedule: Monday - Friday; 8 am - 5pm* Start Date: ASAP* Location: IN-OFFICE - Santa Fe, NMPosition ObjectiveThe objective of this personnel services contract will be to reduce the childcare assistance application processing time after clients are identified during the intake process by screening for completeness and completing follow-up activities with clients, including status updates. Temporary staff should be expected to complete a backlog of follow-up within two (2) months and thereafter review 1-3 applications per day. Temporary staff will also be expected to support the accuracy of one-time payments and recoupments/overpayments by reconciling payments to distribution calculations completing all backlog within two months and thereafter reconciling all payment issues related to the program weekly. Temporary staff will support recertification requirements related to expanded eligibility by closing cases for clients that have not recertified, facilitating recertification to gather supporting documentation and sending out certification letters completing a backlog of recertification activities within two (2) months and thereafter reviewing 1-3 recertifications per day.

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Scope of Work

Temporary staff shall:

• Screen childcare assistance applications, identify over-payments, place phone calls to clients with missing documents or signatures, lose out cases that have not been recertified, assist in reviewing worker caseloads, ensure all files are present and help reproduce non-existent files as needed.
• Assist with the distribution process for one-time payments and identifying overpayments, collecting documentation, researching any payment issues to childcare providers and sending out form closure letters to parents and childcare providers.
• Work with the State of New Mexico Human Services Department integrated eligibility system, Automated System Program and Eligibility Network (ASPEN) and the State of New Mexico Department of Workforce Solutions systems to place phone calls about recertification, send out recertification letters, review various application status reports and provide updates on the status of applications.
• Review paperwork submitted by clients for accuracy. Interview clients to assess the need for care. Determine eligibility and create placement agreements for childcare assistance programs by utilizing our internal database. Send correspondence to clients and providers. Implement and follow Federal and State policies regarding the program.
• Have minor duties related to using the reports to search for issues with application processing and support other local regional staff as required.

Requirements

• 2+ years' experience working as an Administrative Assistant or Office Clerk
• High School degree
• Must be able to pass a background check
• Significant experience with office management and daily operations
• Ability to maintain confidentiality.
• Good practical experience with MS Office
• Excellent knowledge of office equipment.
• Strong verbal skills
• Strong organizational and time-management skills

Responsibilities

The role focuses on processing childcare assistance applications, screening for completeness, and managing recertification activities. It also involves reconciling payments to identify overpayments and utilizing state eligibility systems to update client statuses.