General Aviation Operations Manager

City of Springfield (MO); Springfield (MO); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

No-cost employee health insurance

Pension through LAGERS

Deferred Compensation 457(b) plan

Annual performance increases

Generous leave time

Job summary

The City of Springfield is seeking a General Aviation Manager to lead the General Aviation complex operations, deliver outstanding customer service, and ensure safe, efficient, and financially responsible aviation operations.

You will supervise staff, coordinate line service, manage budgets, and align daily activities with airport goals, while developing a strong team and maintaining a welcoming environment for pilots and visitors.

Qualifications

• Bachelor's Degree in Business Administration or related field.
• At least three years in customer service operations with two in bookkeeping or accounting.
• Experience in general aviation customer service is highly desirable.

Responsibilities

• Oversee day-to-day General Aviation complex operations and customer service.
• Coordinate line service, supervision of personnel, and financial activities.
• Provide employee training to ensure consistent service quality and procedures.
• Prepare annual budget requests for the General Aviation complex and submit to the Business Office.

Skills

Leadership

Customer service excellence

Operational coordination

Team development

Training and staff development

Budgeting and financial oversight

Staff supervision

Education

Bachelor's Degree in Business Administration

Job description

The City of Springfield is seeking a General Aviation Manager to lead the General Aviation complex operations, deliver outstanding customer service, and ensure safe, efficient, and financially responsible aviation operations.

You will supervise staff, coordinate line service, manage budgets, and align daily activities with airport goals, while developing a strong team and maintaining a welcoming environment for pilots and visitors.