Aviation Ground Ops Leader | Budget & Safety Focus

Alliance Ground International; West Palm Beach (FL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Paid vacation

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Life insurance

Travel discounts

Job summary

Alliance Ground International seeks a General Manager to oversee all station operations, including ramp, cabin cleaning, and GSE maintenance, while managing the station budget and leading management staff. The role requires aviation management experience, strong customer service, and a commitment to safety and regulatory compliance.

The GM will oversee staffing, scheduling, and relationships with customers, driving efficiency and service quality across all departments in a fast-paced environment.

Qualifications

• Five years of progressive management experience.
• Bachelor's degree in Business or related field.
• Authorization to work in the United States or Canada depending on location.
• Ramp and SIDA training completed.
• Valid driver's license with a clean driving record.
• Preferred: one+ year of relevant experience.

Responsibilities

• Oversee all station operations, including ramp, cabin cleaning services, GSE maintenance, and customer service.
• Be responsible for the station's budgetary and financial responsibilities and ensure accurate billing is submitted in a timely manner.
• Direct managers and support staff and oversee schedules to ensure adequate staffing for all operations.
• Maintain working relationships with customers and provide prompt responses to service requests.
• Assist recruiting team with hiring and oversee on-the-job training and ongoing team member professional development opportunities.
• Observe and enforce all AGI and Airline safety regulations as well as company policies.
• Actively search for future business opportunities.

Skills

Communication skills

Customer service

Time management

Problem-solving

Budget management

Safety compliance

Education

Bachelor's degree in Business or related field

Tools

GSE maintenance procedures

Budget reporting systems

Computer systems

Job description

Alliance Ground International seeks a General Manager to oversee all station operations, including ramp, cabin cleaning, and GSE maintenance, while managing the station budget and leading management staff. The role requires aviation management experience, strong customer service, and a commitment to safety and regulatory compliance.

The GM will oversee staffing, scheduling, and relationships with customers, driving efficiency and service quality across all departments in a fast-paced environment.