GenAI Data Scientist — Production ML for CX (Hybrid)

Motion Recruitment; Fort Worth (TX); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Hybrid schedule

Onsite in Fort Worth

Job summary

Motion Recruitment represents a Fortune 500 transportation company seeking a hands-on ML/AI engineer to develop GenAI solutions for customer service. The role focuses on productionizing AI apps, classification, summarization, and empathetic response generation.

The ideal candidate will design, test, deploy, and monitor AI pipelines, work with LLMs and prompt engineering, and collaborate with data scientists and product partners to scale solutions across customer touchpoints.

Qualifications

• Master's or Ph.D. in a quantitative field.
• 5+ years in data science or ML engineering.
• Strong Python and SQL skills with production experience.

Responsibilities

• Build and productionize GenAI applications for customer service.
• Develop AI pipelines, deploy and monitor models.
• Apply prompt engineering and LLM evaluation techniques.
• Collaborate with data scientists, engineers and product partners.

Skills

Python

Data science

SQL

AI engineering

Production-grade

Education

Master's or Ph.D. in Data Science/ML/CS/Applied Math/Statistics

Tools

Azure ML

Databricks

MLflow

CI/CD

Model monitoring

Job description

Motion Recruitment represents a Fortune 500 transportation company seeking a hands-on ML/AI engineer to develop GenAI solutions for customer service. The role focuses on productionizing AI apps, classification, summarization, and empathetic response generation.

The ideal candidate will design, test, deploy, and monitor AI pipelines, work with LLMs and prompt engineering, and collaborate with data scientists and product partners to scale solutions across customer touchpoints.