Gen Z Community & Social Engagement Associate

Wikimedia-Foundation; San Francisco (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

The Wikimedia Foundation seeks a Community Management Associate to engage online communities, craft compelling comment copy, and help build a Gen Z-focused social media presence for Wikipedia and the Foundation. This hands-on role sits on the Social Team within External Communications and favors those who live on social platforms and follow online culture.

You will work in a fast-moving environment, write across platforms, surface stories from our global volunteer community, and help establish

Qualifications

• Gen Z-focused social media experience and native feel for online culture.
• Proven ability to write engaging social copy and adapt brand voice.
• Strong organizational skills to draft playbooks, response protocols and guidelines.
• Comfort with surfacing stories from a global volunteer network.
• Ability to review basic analytics and social listening insights to refine tactics.

Responsibilities

• Develop community engagement strategies and write copy for comments across platforms.
• Help refine Wikimedia's brand voice and messaging in social channels.
• Engage with followers and surface volunteer stories to highlight impact.

Skills

Gen Z engagement

Social media copywriting

Brand tone adaptation

Community engagement

Analytics basics

Job description

The Wikimedia Foundation seeks a Community Management Associate to engage online communities, craft compelling comment copy, and help build a Gen Z-focused social media presence for Wikipedia and the Foundation. This hands-on role sits on the Social Team within External Communications and favors those who live on social platforms and follow online culture.

You will work in a fast-moving environment, write across platforms, surface stories from our global volunteer community, and help establish