GDOT Sr. ServiceNow Developer

Expedite Talent Solutions; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Expedite Talent Solutions in Atlanta is seeking a Senior ServiceNow Developer to design, implement, and optimize ServiceNow solutions that enhance IT service management and operational workflows. You will translate business requirements into technical solutions, troubleshoot issues, and ensure seamless integrations within the existing environment.

The role involves collaborating with stakeholders, mentoring junior developers, and staying current with ServiceNow features and best practices.

Qualifications

• Bachelor’s degree in Computer Science, IT, or a related field.
• 5+ years of hands-on ServiceNow development and administration.
• Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
• Strong ITSM and ITOM experience, including workflows and automation.
• Familiarity with Agile/Scrum methodologies.

Responsibilities

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team’s technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Skills

ServiceNow development

JavaScript

HTML/CSS

ITSM/ITOM

Agile/Scrum

Problem solving

Communication

Collaboration

Education

Bachelor’s degree in Computer Science/IT

Tools

ServiceNow APIs

Job description

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows.

Complete Description

This requisition is a re-posting of 805203 for new candidate pool.

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stakeholders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization’s use of ServiceNow.

While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.

Local Atlanta Candidates Only

Responsibilities

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team’s technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and actively participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Qualifications

• Bachelor’s degree in Computer
• Science, Information Technology, or a related field.
• At least 5+ years of hands-on
• experience with ServiceNow development and administration.
• Proficiency in ServiceNow APIs,
• JavaScript, HTML, and CSS.
• Strong understanding of ITSM and
• ITOM processes, including workflows and automation.
• Proven experience with ServiceNow
• modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
• Familiarity with Agile/Scrum
• methodologies for project delivery.
• Relevant certifications (e.g.,
• ServiceNow Certified Application Developer, Implementation Specialist) are
• highly desirable.
• Excellent problem-solving skills
• and attention to detail.
• Strong communication and
• collaboration skills to work effectively with cross-functional teams.