Gateway Agent

Dahl Consulting; Long Beach (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Benefits package

Job summary

Dahl Consulting in Long Beach, CA is seeking a Gateway Agent for a 6-month contract. You will coordinate international shipments, prepare documentation, and maintain shipment data while communicating with customers, carriers, overseas offices and partners.

The ideal candidate has 1–3 years in global freight forwarding, is highly organized, detail-oriented, and able to work in a fast-paced environment. Proficiency with Microsoft Office and strong communication skills are required.

Qualifications

• 1–3 years of global freight forwarding experience.
• Proficiency with Microsoft Office programs.
• Ability to effectively manage multiple priorities and deadlines.
• Strong attention to detail and commitment to accurate documentation.

Responsibilities

• Manage processes, documentation, and terminology associated with international shipping from purchase order issuance through cargo delivery.
• Prepare, process, and assemble required documentation for air, LCL, and FCL shipments.
• Ensure shipping documentation is accurate and provided to carriers, customers, and agents in a timely manner.
• Coordinate shipment activities according to SOPs.
• Submit Shipper's Letters of Instructions to carriers and process ocean export bills of lading and other required documentation.
• Track shipments, provide updates, and support invoicing activities.

Skills

Global freight forwarding experience

Communication skills

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Title: Gateway Agent Location: Long Beach, CA Job Type: Contract (6 Months) Compensation: $20 Per Hour Industry: Transportation & Logistics ---

About the Role

We are seeking a Gateway Agent to support our client, a leading organization in the global transportation and logistics industry. In this role, you will coordinate international shipments, prepare and process shipping documentation, maintain accurate shipment data, and communicate with customers, carriers, overseas offices, and other partners. The ideal candidate has experience in global freight forwarding and is highly organized, detail-oriented, and comfortable working in a fast-paced, deadline-driven environment.

Job Description

As a Gateway Agent, you will help ensure international shipments are processed accurately, efficiently, and in accordance with established procedures and regulatory requirements.

Key responsibilities include:

• Manage processes, documentation, and terminology associated with international shipping from purchase order issuance through cargo delivery.
• Prepare, process, and assemble required documentation for air, Less-than-Container Load (LCL), and Full Container Load (FCL) shipments.
• Ensure shipping documentation is accurate and provided to carriers, customers, and agents in a timely manner.
• Coordinate shipment activities according to established standard operating procedures (SOPs).
• Submit Shipper's Letter of Instructions (SLIs) to carriers and process ocean export bills of lading and other required documentation.
• Track shipments, provide shipment updates, process pre-alerts, and support invoicing activities.
• Create, maintain, and update shipment information in Navisphere while ensuring data accuracy.
• Maintain accurate consolidation-level data, including routing, eManifest status, Incoterms, and supporting documentation.
• Use industry knowledge, critical thinking, and problem-solving skills to address internal and external shipment challenges.
• Communicate clearly and effectively with overseas offices, agents, customers, carriers, and outside vendors to support the smooth flow of shipments.
• Build and maintain positive working relationships with team members and business partners.
• Perform work in accordance with applicable local and global laws, regulations, policies, and procedures.
• Complete additional duties as assigned based on business and team needs.

Qualifications Required

• High school diploma or GED.
• 1–3 years of global freight forwarding experience.
• Proficiency with Microsoft Office programs.
• Ability to effectively manage multiple priorities and deadlines.
• Strong attention to detail and commitment to accurate documentation.

Preferred Qualifications

• Associate or bachelor's degree from an accredited college or university in a related field.
• 2–4 years of gateway operations or shipment consolidation experience.
• Strong written and verbal communication skills.
• Excellent prioritization, organization, and multitasking skills.
• Strong customer service and follow-up skills.
• Critical-thinking, flexibility, and problem-solving abilities.
• Ability to adapt to changing tasks and customer needs.
• Ability to work effectively in a fast-paced, deadline-driven office environment.
• Commitment to contributing to a diverse and inclusive workplace.

Benefits

• Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

Equal Opportunity Statement

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you! #BP.Indeed #ZR #LI-MM1 #LI-Onsite