Associate Global Forwarding Agent - Onsite

Ultimate Staffing; Southfield (MI); On-site; USD 26,000 - 36,000; Full time

Job summary

Ultimate Staffing in Michigan is seeking an Associate Global Forwarding Agent to support onsite operations, coordinating shipments from purchase order to delivery, and ensuring data accuracy.

This role requires a high school diploma or GED, basic MS Office skills, and strong communication. Preferred candidates may have an associate or bachelor's degree and experience in logistics, with a contract-to-hire path.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office Suite.
• Strong communication and organizational skills.
• Preferred: Associate's or Bachelor's degree.

Responsibilities

• Understand international shipping processes from PO to cargo delivery.
• Respond to customer requests using industry knowledge.
• Coordinate tasks on shipments to meet SOP requirements.
• Maintain data integrity in shipment details and documents.
• Learn pricing and complete low to medium complexity quotes.
• Communicate clearly with customers, offices, agents and vendors.
• Support team and adhere to country-specific requirements.

Skills

Communication

Prioritization

Multi-tasking

Critical-thinking

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Associate's or Bachelor's degree

Tools

Microsoft Office Suite

Job description

Associate Global Forwarding Agent - Onsite

Pay Rate: $22.44/hr.

Job Start Date - 10/30/26

Job End Date - 1/9/27

Job Description -

Monday-Friday 8a-5p EST

Contract only - possible Contract to hire

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence: Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo

Apply basic industry knowledge to respond to customer requests

Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.

Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.

Learn and understand pricing. Complete low to medium complexity customer quotes

Facilitate Relationships: Communicate clearly, timely, and effectively with Customers, our client's offices, Agents, and Outside Vendors

Promote a positive working relationship for all team members

Understand and learn to leverage our client's network of departments, support teams and leadership. Other Activities: Ensure customer SOPs are maintained and adhered to Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

High school diploma or GED

Basic proficiency in Microsoft Office Suite of programs

Preferred:

Associate's or bachelor's degree from an accredited college or university Strong communication, prioritization, and multi-tasking skills

Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs

High level of attention to detail

Values a diverse and inclusive work environment

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.