Assistant Emergency Services Supervisor

Highland Springs by Erickson Senior Living; Dallas, Northern (TX, KY); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Volunteer hours

401k match

Onsite health center

Dining discount

Job summary

Highland Springs by Erickson Senior Living in Dallas, Texas, seeks a Security and Emergency Services Assistant Supervisor to guide the team, enforce regulations, and manage incident reports. You will train and support staff to ensure safe, smooth operations across the community.

The role requires leadership in daily activities, punctual reporting, and effective communication with residents and team members.

Qualifications

• Must be at least 18 years old.
• Minimum of 1 year of experience in public safety supervisory (Fire/EMS/Law Enforcement) or comparable supervisory experience.
• Current and valid driver’s license.

Responsibilities

• Perform regular patrols of the property, staffing of the gatehouse, and respond to emergency and routine calls for service.
• Enforce parking and traffic regulations.
• Ensure the completion of daily shift reports and incident reports (regarding medical response, theft of property, accidents, fires, serious mechanical malfunctions, emergency responses, violations of rules and regulations).
• Screen visitors, vendors, etc. at the gatehouse.
• Supervisory responsibilities: assist in training, coaching, and counseling of employees; provide daily leadership, supervision, motivation, and communication to direct & indirect reports; monitor team throughout the day and reinforce safety practices.

Skills

Public safety supervision

Leadership

Communication

Job description

Location: Highland Springs by Erickson Senior Living

Join our team as a Security and Emergency Services Assistant Supervisor, where you will lead by example in overseeing the safety and security of our community. In this role, you will enforce regulations, manage incident reports, and provide leadership, training, and support to the team to ensure smooth and safe operations.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

• Perform regular patrols of the property, staffing of the gatehouse, and responds to emergency and routine calls for service
• Enforce parking and traffic regulations
• Ensure the completion of daily shift reports and incident reports (regarding medical response, theft of property, accidents, fires, serious mechanical malfunctions, emergency responses, violations of rules and regulations
• Screen visitors, vendors, etc. at the gatehouse
• Supervisory Responsibilities
  • Assist in training, coaching, and counseling of employees.
  • Provide daily leadership, supervision, motivation, and communication to direct & indirect reports
  • Monitor team throughout the day and reinforces safety practices

Compensation: Commensurate upon experience starting at $20.00 per hour.

What you will need

• Must be at least 18 years old
• Minimum of 1 year of experience in public safety supervisory (Fire/EMS/Law Enforcement) or comparable supervisory experience
• Current and valid driver’s license

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.