Gatehouse Access Concierge

KW PROPERTY MANAGEMENT AND CONSULTING; Miami (FL); On-site; USD 17,000 - 23,000; Full time

Job summary

KW Property Management & Consulting in Miami, FL is seeking a Gatehouse Attendant to enforce access control while delivering friendly, best-in-class customer service. You will greet visitors, screen entrants, and direct traffic within the community using the access control system.

This full-time role requires clear communication, accurate reporting, and keeping the gatehouse orderly. You will coordinate with Management, Front Desk, and Maintenance, report incidents, and ensure only authorized

Qualifications

• Positive attitude and willingness to work with a diverse population.
• High school diploma or GED.
• Prior experience as a Gatehouse employee.
• Strong verbal and written communication skills.
• Detail-oriented and dependable.
• Ability to follow procedures and maintain reports.

Responsibilities

• Greet visitors and direct them in a friendly and professional manner.
• Screen visitors, contractors, vendors, employees, and agents seeking access.
• Record traffic entries in the access control system.
• Report incidents and deficiencies to management.
• Keep the gatehouse clean and organized.
• Use proper telephone etiquette when answering calls.
• Prepare and file incident reports and work orders.

Skills

Customer service

Communication skills

Attention to detail

Reliability

Education

High school diploma or GED

Tools

Access control system

Job description

KW Property Management & Consulting in Miami, FL is seeking a Gatehouse Attendant to enforce access control while delivering friendly, best-in-class customer service. You will greet visitors, screen entrants, and direct traffic within the community using the access control system.

This full-time role requires clear communication, accurate reporting, and keeping the gatehouse orderly. You will coordinate with Management, Front Desk, and Maintenance, report incidents, and ensure only authorized