Gate Attendant

Skyservice; Town of Florida, Northern (NY, KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Skyservice is seeking a Gate Greeter to be the first point of contact for arriving and departing aircraft vehicles at the FBO entrance. You will deliver friendly, professional service while managing vehicle flow in a fast-paced, hazardous, time-sensitive environment.

The role requires lifting up to 50 lbs, basic reporting, and clear written and radio communication with supervisors, ramp staff, and passengers.

Qualifications

• High school diploma or GED.
• Clean driving record and valid driver’s license.
• No prior experience required.

Responsibilities

• Meet and greet arriving/departing aircraft vehicles at the entrance gate.
• Sign visitors in, provide directions, handle deliveries, and operate gate locks.
• Issue ramp passes and ramp driving guidelines for AOA access.
• Complete daily guardhouse checklist and vehicle lot log.
• Communicate with supervisor about vehicles needing AOA assistance.
• Manage parking, vehicle flow and keep the work area organized and professional.

Skills

Customer service

Education

High school diploma or GED

Job description

POSITION SUMMARY:

The Gate Greeter is a front-line employee who is responsible for managing the immediate entrance of arriving and departing aircraft vehicles, third party vehicles and transportation network companies. As the first person passengers and crew will meet at the FBO entrance, the Gate Greeter must maintain excellent customer service principals while performing their duties. The Gate Greeter works as a member of a team in a demanding, hazardous, time-sensitive, service-driven environment during all hours and most weather conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meet and greet arriving and departing aircraft vehicles at the entrance gate.
• Signing visitors in, providing directions, handling deliveries, and operating gate locks.
• Issue ramp passes and ramp driving guidelines to all vehicles needing AOA access.
• Complete daily Guardhouse Daily Checklist and Daily Vehicle Lot Log.
• Communicate to the OC or Supervisor all vehicles that need AOA assistance and AOA access.
• Manage parking areas, vehicle flow and catalog vehicles that require facility parking. 7. Manage work area, keeping it clean, organized, and professional in appearance. 8. Observes, reports, and communicates relevant information to co-workers and supervisors.
• Assisting passengers and crew with luggage at lobby entrances (must be able to lift up to 50lbs)
• Use written, verbal, digital and radio communication to send and receive information.
• Other duties as assigned by supervisor or management.

QUALIFICATIONS:

• High school diploma or general education degree (GED)
• Clean driving record and Valid Driver’s License
• No special licenses or certificates required.
• No previous experience required.