Gate Attendant

skyservice-english; Town of Florida (NY); On-site; USD 17,000 - 25,000; Full time

Job summary

Fontainebleau AviTAION a SkyService Company seeks a Gate Greeter for the FBO entrance. This front-line role manages arrival/departure aircraft vehicles, signs in visitors, and ensures safe, timely operations in a demanding environment.

You will support passengers and crew, handle luggage at lobby entrances, and maintain professional appearance and communication with the team. The position requires a clean driving record and a valid license, with no prior experience required.

Qualifications

• Excellent customer service skills and professional demeanor.
• High school diploma or GED required.
• Clean driving record and valid driver’s license.
• No prior experience required.

Responsibilities

• Meet and greet arriving and departing aircraft vehicles at the entrance gate.
• Sign visitors in, provide directions, handle deliveries, and operate gate locks.
• Issue ramp passes and ramp driving guidelines for AOA access.
• Complete Daily Guardhouse Daily Checklist and Vehicle Lot Log.
• Communicate with OC or Supervisor about vehicles needing AOA assistance.
• Manage parking areas and vehicle flow; catalog vehicles needing facility parking.
• Assist passengers and crew with luggage at lobby entrances (lift up to 50 lbs).
• Use written, verbal, digital and radio communications to send and receive information.
• Other duties as assigned by supervisor or management.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Job description

FONTAINEBLEAU AVITAION A SKYSERVICE COMPANY

POSITION SUMMARY:

The Gate Greeter is a front-line employee who is responsible for managing the immediate entrance of arriving and departing aircraft vehicles, third party vehicles and transportation network companies. As the first person passengers and crew will meet at the FBO entrance, the Gate Greeter must maintain excellent customer service principals while performing their duties. The Gate Greeter works as a member of a team in a demanding, hazardous, time-sensitive, service-driven environment during all hours and most weather conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meet and greet arriving and departing aircraft vehicles at the entrance gate.
• Signing visitors in, providing directions, handling deliveries, and operating gate locks.
• Issue ramp passes and ramp driving guidelines to all vehicles needing AOA access.
• Complete daily Guardhouse Daily Checklist and Daily Vehicle Lot Log.
• Communicate to the OC or Supervisor all vehicles that need AOA assistance and AOA access.
• Manage parking areas, vehicle flow and catalog vehicles that require facility parking. 7. Manage work area, keeping it clean, organized, and professional in appearance. 8. Observes, reports, and communicates relevant information to co-workers and supervisors.
• Assisting passengers and crew with luggage at lobby entrances (must be able to lift up to 50lbs)
• Use written, verbal, digital and radio communication to send and receive information.
• Other duties as assigned by supervisor or management.

QUALIFICATIONS

• High school diploma or general education degree (GED)
• Clean driving record and Valid Driver’s License
• No special licenses or certificates required.
• No previous experience required.