Gate Agent - Elevate Passenger Boarding Experience

Piedmont Airlines, Inc.; Boston (MA); On-site; USD 22,000 - 29,000; Full time

Job summary

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent to join our Ground Handling team in Boston. You will help passengers board, manage seating changes, and assist those with special needs, including wheelchair arrangements and unaccompanied minors.

Must complete gate agent training, lift up to 70 pounds, and work all shifts. Reports to the General Manager. Starting rate is $18.25 per hour with benefits and holiday pay.

Qualifications

• Strong customer service and communication skills for passenger interactions.
• Ability to manage multiple tasks in a fast-paced airport environment.
• Capability to lift up to 70 pounds and assist passengers with mobility needs.

Responsibilities

• Assist passengers with boarding and disembarking flights.
• Monitor computerized passenger boarding and seating changes as needed.
• Provide assistance for passengers with special needs, including wheelchairs and minors.

Skills

Customer service

Communication

Multitasking

Lift 70 pounds

Tools

Computer applications

Job description

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent to join our Ground Handling team in Boston. You will help passengers board, manage seating changes, and assist those with special needs, including wheelchair arrangements and unaccompanied minors.

Must complete gate agent training, lift up to 70 pounds, and work all shifts. Reports to the General Manager. Starting rate is $18.25 per hour with benefits and holiday pay.