Aviation Gate Agent — Boarding & Guest Experience

Piedmont Airlines, Inc.; Bangor (ME); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Job summary

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent in our Ground Handling Department. The role involves assisting passengers with boarding, monitoring computerized boarding, and helping customers with special needs. You must complete Gate Agent training, lift up to 70 pounds, and be able to work all shifts.

The position reports to the General Manager and requires handling itinerary changes, seat assignments, and teamwork to provide outstanding service across airports.

Qualifications

• Training to complete Gate Agent course
• Ability to lift up to 70 pounds
• Strong communication and multitasking skills

Responsibilities

• Assist passengers with boarding and disembarking flights
• Monitor computerized passenger boarding systems
• Assist customers with special needs, including wheelchairs and unaccompanied minors
• Change flight itineraries and seat assignments as required
• Operate the Jetway and work with team to deliver excellent service

Job description

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent in our Ground Handling Department. The role involves assisting passengers with boarding, monitoring computerized boarding, and helping customers with special needs. You must complete Gate Agent training, lift up to 70 pounds, and be able to work all shifts.

The position reports to the General Manager and requires handling itinerary changes, seat assignments, and teamwork to provide outstanding service across airports.