Gastroenterology Scheduling Specialist

Mount Sinai Medical Center of Florida, Inc.; Miami Beach, Northern (FL, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center is seeking a Scheduling Coordinator in its Gastroenterology department to ensure efficient patient communications and appointment management in a high-volume setting.

Responsibilities include answering calls promptly, verifying insurance, collecting referrals, entering demographics, and coordinating authorizations to schedule tests and procedures with care and accuracy.

Qualifications

• High School

Responsibilities

• Answers telephone promptly; preferably by the third ring. Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold.
• Repeats key information when writing down messages to ensure accuracy.
• Accurately enters patient demographics information and insurance data in the computer as documented.
• Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Ensures that authorizations are obtained prior to scheduling procedures/testing
• Consistently demonstrates a clear understanding of departmental needs and job functions as assigned by department Manager and/or immediate supervisor.
• Demonstrates flexibility as well as ability to perform multiple functions within the practice to increase departmental efficiency.
• Notify supervisor of any problems pertaining to processing the patients for upcoming testing/procedures.
• Demonstrates the knowledge necessary to communicate with other offices in an effort to accurately and efficiently schedule testing/procedures.

Education

High School

Job description

Mount Sinai Medical Center is seeking a Scheduling Coordinator in its Gastroenterology department to ensure efficient patient communications and appointment management in a high-volume setting.

Responsibilities include answering calls promptly, verifying insurance, collecting referrals, entering demographics, and coordinating authorizations to schedule tests and procedures with care and accuracy.