Clinical Medical Assistant & Clinic Office Coordinator

Emerson Hospital; West Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health in Concord, MA seeks a Medical Assistant/Clinic Office Coordinator for the GI clinic to support patient care and clinic operations. You will assist physicians, prepare patients, and manage communications with patients and staff.

The role blends clinical duties with administrative tasks, requires 2–4 years MA experience and EMR familiarity, and offers day shifts in a supportive team environment.

Qualifications

• High School Diploma or equivalent (required).
• Completion of a Medical Assistant program (preferred).
• 2–4 years of experience as a Medical Assistant in a physician or medical office (preferred).
• 1–3 years of administrative or medical office experience (preferred).
• State MA Certification (preferred, not required).
• Experience with EMR systems such as GE Centricity or Meditech (preferred).
• Strong computer proficiency and attention to detail.
• Excellent interpersonal and communication skills.
• Proven ability to deliver outstanding patient/customer service.

Responsibilities

• Prepare patients for examinations, ensuring comfort and readiness.
• Support physicians with clinical procedures and day-to-day patient care.
• Coordinate office workflows, including scheduling and patient communication.
• Maintain accurate and timely documentation in the EMR.
• Provide exceptional customer service to patients in person and over the phone.
• Safeguard patient confidentiality in compliance with healthcare regulations.

Skills

Patient care

Clinical support

Customer service

Communication

HIPAA compliance

Education

High School Diploma

Medical Assistant program

Tools

GE Centricity

Meditech

MS Office

Job description

Emerson Health in Concord, MA seeks a Medical Assistant/Clinic Office Coordinator for the GI clinic to support patient care and clinic operations. You will assist physicians, prepare patients, and manage communications with patients and staff.

The role blends clinical duties with administrative tasks, requires 2–4 years MA experience and EMR familiarity, and offers day shifts in a supportive team environment.