Gas Service Projects Coordinator & Billing Liaison

Transmission & Distribution World; Baltimore (MD); On-site; USD 47,000 - 48,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

401(k) match

Generous PTO

Tuition assistance

Employee Assistance Program

Wellbeing programs

Job summary

Exelon is seeking an administrative coordinator to support BGE customer-requested service projects, coordinating contracts, payments, permits, certificates and joint trench billing. You will liaise between customers, municipalities, vendors, internal teams, and job owners to ensure documentation and approvals are processed on time.

Responsibilities include processing inquiries, reviewing gas service requests, entering data into system platforms, and ensuring accurate billing and certificate

Qualifications

• Four years of clerical experience or equivalent combination of formal education/training and experience
• Ability to handle high volume work
• Demonstrated ability to communicate effectively both orally and in writing
• Demonstrated accuracy and attention to details
• Working knowledge of Asset Suite 8 (preferred)

Responsibilities

• Monitor the New Business Inquiry mailbox and respond to customer and internal inquiries.
• Review, process, and assign gas service requests through CC&B.
• Process and coordinate gas-related work activities, including Gas Remove requests and Gas Abandoned services.
• Enter customer service requests into Intellio and draft applications from site plans, email, and fax.

Skills

Clerical experience

High-volume work

Effective communication

Attention to detail

Tools

AS8

CC&B

Intellio

OneMDS

Asset Suite 8

Job description

Exelon is seeking an administrative coordinator to support BGE customer-requested service projects, coordinating contracts, payments, permits, certificates and joint trench billing. You will liaise between customers, municipalities, vendors, internal teams, and job owners to ensure documentation and approvals are processed on time.

Responsibilities include processing inquiries, reviewing gas service requests, entering data into system platforms, and ensuring accurate billing and certificate