On-Site Operations & Permitting Coordinator

VetJobs; Baltimore (MD); On-site; USD 39,000 - 56,000; Full time

Benefits offered by this job

Hourly pay $34.29/hr

Annual bonus 6%

401(k) match

Medical, dental & vision insurance

Life & disability insurance

Generous PTO & holidays

Employee Assistance Program

Job summary

VetJobs in Baltimore, MD is seeking an Operations/Clerical Specialist to coordinate contracts, payments, permits, and joint trench billing for Exelon’s BGE projects. This on-site role supports multiple stakeholders, reviews applications, and maintains systems including Asset Suite 8, CC&B, and Intellio.

The ideal candidate has a high school diploma and 4 years of clerical experience, with proven accuracy and communication skills. Benefits include competitive hourly pay and bonus eligibility.

Qualifications

• Four years of clerical experience or equivalent combination of formal education/training and experience.
• Ability to handle high volume work.
• Demonstrated ability to communicate effectively both orally and in writing.
• Demonstrated accuracy and attention to details.

Responsibilities

• Monitor the New Business Inquiry mailbox and respond to customer and internal inquiries.
• Review, process, and assign gas service requests through CC&B.
• Process And Coordinate Gas-related Work Activities, Including:
• Gas Remove requests
• Gas Abandoned services
• Gas Availability requests
• Enter customer service requests and draft applications received through site plans, email, and fax into Intellio.
• Review applications to determine appropriate job classification, including RES1 and Service Lateral requests.
• Assign TIBCO and draft work to Operations Support Assistants (OSAs) and contractors.
• Coordinate workload distribution to ensure efficient processing and timely completion of customer requests.
• Processes all BGE Extension Relocation Contracts (ERC's) in connection with customer requested services.
• Receives customer payment and updates payment information in Asset Suite 8.
• Manages the certificate process to include assurance of timely and accurate receipt of data from various municipalities through various mediums (i.e. RightFax, email, U.S. mail) to ensure information is correctly applied to existing jobs or is posted to system and issues are resolved.
• Reviews and monitors permits to ensure they are applied and not nearing expiration to facilitate field construction as required.
• Applies for permit extensions or reapplications through various municipalities as needed.
• Manages the overall joint trench billing process and external website ensuring accuracy of billing, credit and transfer transactions, as well as following up on past due payments.
• Coordinates joint trench billing disputes with vendors and leadership.
• Coordinates resolution of issues related to work orders/tasks and certificates/permitting with municipalities and job owners as needed.
• Forwards ERC's, customer payment and joint trench related data to Revenue Processing for further processing. Performs training and maintains documentation on processes for certificates, permit applications and ERC's for other groups within the Company.
• Keeps various files and records.
• Prepares statistical summaries and reports of pending and completed work.
• Answers inquiries concerning standard practices, certificates, permitting, and billing requirements.
• Retrieves and updates information in company computer systems including Asset Suite 8, Hyperion and CC&B.

Skills

Clerical experience

High volume work

Oral & written communication

Attention to detail

Education

High School Diploma or GED

Tools

Asset Suite 8

CC&B

Intellio

OneMDS

Job description

VetJobs in Baltimore, MD is seeking an Operations/Clerical Specialist to coordinate contracts, payments, permits, and joint trench billing for Exelon’s BGE projects. This on-site role supports multiple stakeholders, reviews applications, and maintains systems including Asset Suite 8, CC&B, and Intellio.

The ideal candidate has a high school diploma and 4 years of clerical experience, with proven accuracy and communication skills. Benefits include competitive hourly pay and bonus eligibility.