Gap Closure Program Analyst: Healthcare Data & Ops

Abbott Laboratories; Madison (WI); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott in Madison, Wisconsin, is seeking a Gap Closure Program Analyst to support the program execution team. You will manage and enhance programs for payer and health system customers, validating inputs and coordinating readiness across Revenue Cycle, Customer Care, CX, and the Lab.

The role involves analyzing large data sets using Excel, Tableau, Epic, and Data Bricks, and driving improvements in data quality and order accuracy to support patients and providers.

Qualifications

• Bachelor's degree or 4 years of related experience in lieu of Bachelor's degree
• 2+ years of operational or related experience
• Expertise in Excel, including pivot tables
• Advanced proficiency in Microsoft Office Suite
• Authorization to work in the United States without sponsorship

Responsibilities

• Review, validate, and process customer-submitted gap closure program files, including required Cologuard ordering fields, member eligibility, and data quality
• Use Microsoft Excel, Tableau, Epic, and Data Bricks to analyze data, run reports, oversee address verification, and transform program data into actionable inputs for accurate ordering and downstream execution
• Coordinate new bulk orders and operational readiness across internal partners, ensuring teams have the information needed to support patients and providers
• Execute ad hoc analyses and program requests, proofread program communications for accuracy, and manage multiple priorities independently
• Identify and support process improvements within Gap Closure Program Execution based on data and insights

Skills

Experience

Excel (pivot tables)

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Excel

Microsoft Office Suite

Job description

Abbott in Madison, Wisconsin, is seeking a Gap Closure Program Analyst to support the program execution team. You will manage and enhance programs for payer and health system customers, validating inputs and coordinating readiness across Revenue Cycle, Customer Care, CX, and the Lab.

The role involves analyzing large data sets using Excel, Tableau, Epic, and Data Bricks, and driving improvements in data quality and order accuracy to support patients and providers.