Care Gap Analytics & Operations Coordinator

Thornton Tomasetti; Madison (WI); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott is seeking a Care Gap Program Coordinator to support the Health System Care Gap team in managing data-driven gap closure programs. You will validate data, transform raw files into actionable inputs, and coordinate orders with internal teams to ensure accurate program execution.

The role requires strong Excel, Tableau, and Epic skills, along with excellent communication and attention to data quality. Travel up to 5% may be needed in a dynamic healthcare environment.

Qualifications

• Bachelor's degree in business administration, Finance, or field related to job duties; or High School Degree/General Education Diploma with 4 years of relevant experience.
• 2+ years of operational or related experience.
• Expertise in Excel, including pivot tables.
• Advanced proficiency in Microsoft Office Suite.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Validate customer data files against required Cologuard ordering fields and obtain corrected inputs when needed.
• Use Tableau and Epic to run reports for internal stakeholders.
• Notify Patient and Provider Support of new bulk orders and questions.
• Perform data transformations to support accurate ordering and program execution.
• Execute ad hoc requests and ensure error-free communications.
• Identify opportunities for process improvement within Gap Closure Program Execution.

Skills

Data quality

Proofreading

Communication

Autonomy

Education

Bachelor's degree in business administration/finance or related field

High School Diploma with 4 years relevant experience

Tools

Excel

Tableau

Epic

Monday.com

Job description

Abbott is seeking a Care Gap Program Coordinator to support the Health System Care Gap team in managing data-driven gap closure programs. You will validate data, transform raw files into actionable inputs, and coordinate orders with internal teams to ensure accurate program execution.

The role requires strong Excel, Tableau, and Epic skills, along with excellent communication and attention to data quality. Travel up to 5% may be needed in a dynamic healthcare environment.